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MARKETPLACE · SOLUTION CATALOGUE

Customer support

Chats, contact forms, notifications and mailing tools. Match the solution to your communication channels and your team’s enquiry workflow.

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1C-BITRIX MARKETPLACE

Solutions in this category

174 solutions

Category: Customer supportAll categories
Search the marketplaceSolutions and developers · the whole marketplace

Aspro in Cyrillic or Latin — both work. Typos and keyboard layout are supported.

Showing 1–24 of 174Higher ratings first, then more reviews

Talk-Me - A multifunctional business tool for communicating with clients

Talk-Me is a multifunctional business tool for communicating with customers. The application unifies communication on websites, in messengers, and on social networks within a single interface. The system operates on all devices, supporting simultaneous use from both computers and mobile phones.

5.00/5 · 22 ratings

1C-Bitrix Marketplace: 5/5 · 22 ratings

Anmarto.Search: smart search and AI consultant

The Anmarto.Search module by Automation Business Solutions provides smart search and an AI consultant. The system helps customers find and select products by using intelligent algorithms and artificial intelligence to analyze queries. The tool integrates with existing platforms, ensuring accurate matching of user requests to the product catalog without the need for manual selection.

5.00/5 · 13 ratings

1C-Bitrix Marketplace: 5/5 · 13 ratings

Sale

Feedback: Messengers and social networks for communication (Multibutton, Max, Telegram, Maks, VK, Chat)

The 'Feedback: Messengers and Social Networks for Quick Client Communication' module is designed for the 1C-Bitrix platform. It places a multi-button widget on website pages containing links to messengers, social networks, and other communication channels. Visitors can use this widget to quickly establish contact and receive answers to their questions via their preferred method.

2,960 ₽3,700 ₽
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5.00/5 · 9 ratings

1C-Bitrix Marketplace: 5/5 · 9 ratings

Universal Reviews and Comments

A module for displaying and adding reviews on a website. Publishing, voting, and filtering by rating are performed without page reload. The module includes an administrative panel and allows moderation directly on the public review page. When a new review is submitted, an email notification is sent with the URL of the page where it was posted.

4,400 ₽
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5.00/5 · 9 ratings

1C-Bitrix Marketplace: 5/5 · 9 ratings

Module

ProfiCRM

ProfiCRM: Marketing Mailings - Message Personalization

The Proficrm: Marketing Mailings module provides tools for organizing email marketing on your website and within the Bitrix24 CRM system. The solution enables owners of online stores and corporate portals to increase sales and brand awareness with minimal costs. This effect is achieved through email personalization based on data from Bitrix24 and their automation.

24,900 ₽
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5.00/5 · 9 ratings

1C-Bitrix Marketplace: 5/5 · 9 ratings

Sale

Abandoned Order Catcher. Sending abandoned carts to buyers. Increasing website conversion and sales

Visitors to an online store often add items to their cart, begin the checkout process, enter contact details, but then interrupt the order and leave the site. As a result, potential customers are lost permanently. The 'Abandoned Orders Catcher' module for 1C-Bitrix tracks incomplete checkout attempts.

5,950 ₽7,000 ₽
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5.00/5 · 6 ratings

1C-Bitrix Marketplace: 5/5 · 6 ratings

Universal reviews, comments, and ratings

The module allows you to quickly add multi-level comments, reviews, or ratings to any site entity and manage them in a single interface. Components are placed in the required page locations via a visual editor, and settings are intuitive thanks to descriptive text. Minimal configuration. The component is added to entities of any type, such as products, sections, articles, or news items.

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5.00/5 · 6 ratings

1C-Bitrix Marketplace: 5/5 · 6 ratings

Extended AJAX feedback form

Module for an extended feedback form that sends messages to E-mail via AJAX. The package includes 11 built-in design templates. General settings allow enabling or disabling the jQuery library, as well as enabling libraries to support the PLACEHOLDER feature in older versions of Internet Explorer and to add an input mask for the 'Phone' field.

7,000 ₽
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5.00/5 · 5 ratings

1C-Bitrix Marketplace: 5/5 · 5 ratings

Product Reviews

A fully functional demo version is available with a 30-day trial period. The solution consists of two components: a product review list for an element (askaron.reviews.for.element) and a form for adding a new review (askaron.reviews.new). The form includes fields for pros, cons, review text, rating, name, email, and an administrator response.

2,000 ₽
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5.00/5 · 4 ratings

1C-Bitrix Marketplace: 5/5 · 4 ratings

Simple Forms: request a call, buy in 1 click, feedback, SMS, email, Telegram, popup form

The module allows creating an unlimited number of feedback forms with individual settings. Available fields include: name, e-mail, phone, message text, attachment, quantity, date (calendar), time, and option list. This solution is suitable for implementing feedback forms, callback request forms (pop-up window), one-click product purchases, and reviews with ratings.

2,490 ₽
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5.00/5 · 4 ratings

1C-Bitrix Marketplace: 5/5 · 4 ratings

Module

Sotbit

Sotbit: Extended Reviews

The 'Sotbit: Extended Reviews' module is designed for the 1C:Enterprise platform. It extends standard review management capabilities, enabling the collection, analysis, and display of customer service quality data. The solution supports integration with external review services via specified addresses, ensuring automatic data synchronization.

19,990 ₽
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5.00/5 · 4 ratings

1C-Bitrix Marketplace: 5/5 · 4 ratings

Module

Bquadro

Bquadro: AI Assistant (AI chat on the site)

Bquadro: AI Assistant is a module that enables an intelligent online consultant chat on your website. The system loads a specialized database, which the artificial intelligence uses to generate responses and maintain conversations with visitors.

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5.00/5 · 3 ratings

1C-Bitrix Marketplace: 5/5 · 3 ratings

Comments (SEO) Auto-publish after moderation. No registration required, on any page

Comment management module with moderation and scheduled publishing capabilities. Users can leave comments without mandatory registration. Anti-spam protection is implemented via hyperlink mask filtering. All comments are displayed as a single list without pagination.

5.00/5 · 3 ratings

1C-Bitrix Marketplace: 5/5 · 3 ratings

Online booking button for the website from YCLIENTS

The module enables placing an online booking widget from the YCLIENTS service on a website. YCLIENTS is a platform for booking automation and business management in the service industry. Clients can book services directly via the widget on the website. The platform also supports employee payroll calculation, automated notification dispatch, as well as inventory and financial accounting.

5.00/5 · 3 ratings

1C-Bitrix Marketplace: 5/5 · 3 ratings

Module

Ammina

Sale

Ammina: Sending email via SMTP and DKIM signature (Bitrix, Bitrix24 Box, Online Store + CRM)

The Ammina module: Email sending via SMTP and DKIM signature (Bitrix, Bitrix24 box, Online store+CRM) enables organizing site email delivery through one or multiple SMTP server accounts, such as Yandex, GMail, Mail.ru, or a custom mail server. It also supports sending via standard Bitrix mechanisms with DKIM signature verification for the sender.

3,500 ₽7,000 ₽
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5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

FIO Standardization

The module identifies the components of a full name: first name, last name, and patronymic. It collects, tags, and standardizes user data from the main module and the e-commerce module locally, without external API calls. The functionality includes custom rules for name parsing and the ability to upload user-defined datasets to improve accuracy.

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5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

Module

NAN

TemplateX. Beautiful email templates in Bitrix

The module includes ready-made service email templates for automatic sending upon various site events. The solution integrates with the 1C-Bitrix platform and allows configuring notification design without the need for custom development from scratch.

7,900 ₽
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5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

Sale

JivoSite: Simple Connection and Optimization for Google PageSpeed

This module enables integration of the JivoSite online chat without modifying source code. To set up the connection, install the extension and specify the widget ID in the module settings. This identifier is generated in the Jivo personal account. The solution supports multi-site environments.

1,200 ₽1,500 ₽
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5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

Module

Slytek

Sale

Max: notifications, forms, orders, mailing (Max)

The Max module replaces traditional messengers, centralizing order management and communication. It allows customers to track order statuses and receive website notifications directly through the bot. Administrators also receive alerts for key events: order creation, status changes, tracking number updates, payments, and cancellations.

3,185 ₽4,900 ₽
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5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

Favorites on the site. Universal components

The 'Favorites on Site. Universal Components' module is compatible with all editions of 1C-Bitrix: Site Management. It allows users to save any page on the site to a personal favorites list. The solution provides two components for managing favorites, with separate operational modes for authorized and unauthorized users.

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5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

Widgets for website from Marquiz: marketing quiz builder

The module enables the placement of Marquiz marketing quiz widgets on your website. The platform supports diverse response formats including multiple-choice options, images, free-text fields, date pickers, numeric sliders, and more. The built-in editor provides flexible logic, allowing the next question to display based on the user's previous answer.

5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

Send SMS and Email from Order

The module allows sending SMS and/or email to the buyer from the order view mode, for example, to transmit a waybill number. Recipient contacts are automatically retrieved from the order properties, but can be changed to arbitrary values before sending. SMS sending relies on the 'SMS for online store' module, which must be installed and configured separately.

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5.00/5 · 2 ratings

1C-Bitrix Marketplace: 5/5 · 2 ratings

BEFORE YOU CHOOSE · Customer support

Get every enquiry to the right person.

Evaluate the team workflow after the first message, as well as the website widget.

01

Communication channels

Check supported channels, mobile messaging and contact handover.

02

Team workflow

Review assignment, notifications, conversation history and CRM integration.

03

Data and pricing

Check data storage, consent requirements and any separate service fees.

We can match your requirements to a solution and assess implementation.

GENERAL iT INSIGHTS

Read before implementing.

All posts ↗

A FEW MORE DETAILS

Before installation.

Terms vary by solution. Check the developer’s information on the solution page.

Does a free module mean a free service?
Not necessarily. The module can be free while the external service has its own plans and limits.
Can enquiries be linked to a CRM?
This depends on the solution and CRM. Verify data transfer and contact and deal creation rules before connecting them.
Website support and maintenance ↗

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

Install solution

Enter a domain with or without https://. The installer will open in your website control panel in a new tab.

Solution screenshots

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