Feedback: Messengers and social networks for communication (Multibutton, Max, Telegram, Maks, VK, Chat)

What this solution does

The 'Feedback: Messengers and Social Networks for Quick Client Communication' module is designed for the 1C-Bitrix platform. It places a multi-button widget on website pages containing links to messengers, social networks, and other communication channels. Visitors can use this widget to quickly establish contact and receive answers to their questions via their preferred method.

Feedback module for messengers and social networks. The solution adds a configurable widget to website pages in the form of a multi-button interface containing contacts, messengers, and social networks. The element is placed in the visible area on all pages, gently attracting visitor attention.

Users can contact the site owner in a few clicks by selecting their preferred communication channel. The owner receives the client's contact information for independent follow-up communication. A record of the contact is preserved in the client's social network or messenger message history, allowing the client to quickly find the owner to complete a purchase or clarify details.

The widget includes a call-to-action block. This element stimulates user activity, for example, by offering to ask questions or providing information about promotions.

Visual configuration settings allow selection of the order and list of displayed contacts, as well as customization of the color, attention-drawing animation, and widget placement position.

The module allows configuring the display interval, call-to-action text, and image, as well as setting up goal tracking in Yandex Metrica.

Supported messaging channels include: Max, Telegram, WhatsApp, and Viber.

Social networks supported are: VK, Odnoklassniki, Instagram, and Facebook.

Basic contact methods include mobile phone numbers and email addresses.

Online chat integration is available with JivoChat (JivoSite) and the open lines chat of Bitrix24.

The module supports links to marketplaces such as Ozon, Wildberries, and Yandex Market, and allows adding custom links to other resources.

The 'Feedback: Messengers and Social Networks' module (Multibutton, Max, Telegram, Max, VK, Chat) by developer Artur Golubev increases website conversion and improves user navigation. The tool allows flexible configuration of the widget position, contact order, and color scheme. Three display modes are available: single contact, multibutton, and expanded list. The call to action is customizable. Built-in integration supports Yandex.Metrica, JivoChat, and Bitrix24 Chat.

The module enables feedback via messengers and social networks, combining multiple contact buttons. It supports multisite mechanisms, as well as composite and auto-composite operating modes. Compatible with PHP versions 7.x and 8.x, it functions correctly on both current and older versions of the 1C-Bitrix platform. It works with most popular ready-made templates, including Aspro, Sotbit, Digital Web, Intec, Alpha, Nextype, and Krait, as well as with sites featuring unique designs.

Meta Platforms Inc. (Facebook, Instagram) activities are banned in the Russian Federation.

General iT can install and configure this module and check how it works on your website.