Talk-Me - A multifunctional business tool for communicating with clients

What this solution does

Talk-Me is a multifunctional business tool for communicating with customers. The application unifies communication on websites, in messengers, and on social networks within a single interface.

The system operates on all devices, supporting simultaneous use from both computers and mobile phones.

The chatbot automatically responds to visitors from the website and messengers outside working hours, collects contact information, and assists in lead segmentation.

The multi-contact feature identifies users who connect via different channels (e.g., from the website today and Telegram tomorrow), displaying the full history of inquiries and conversations.

The 'Initiate Conversation' feature allows starting a dialogue in a messenger and continuing it in the chat, preserving the entire message history for later access.

Automatic active invitations help engage visitors in dialogue, with configurable parameters to identify target customers.

The system alerts about important visitors, such as those arriving via a referral link or specific search query.

The Co-browse feature allows you to do more than just view the client's screen; it enables you to take control of the cursor. This capability lets you guide the user through website sections, assist in filling out forms, or add items to the shopping cart without lengthy verbal instructions. You simply take control of the client's mouse.

All Talk-Me features are available for a 14-day trial period.

General iT can install and configure this module and check how it works on your website.