Max: notifications, forms, orders, mailing (Max)

What this solution does

The Max module replaces traditional messengers, centralizing order management and communication. It allows customers to track order statuses and receive website notifications directly through the bot. Administrators also receive alerts for key events: order creation, status changes, tracking number updates, payments, and cancellations. The system notifies about web form submissions and supports configuring dispatch based on email template events using template variables. Default templates for product arrival notifications are included. Users can view order details by order number. Both administrators and customers can create custom notification templates with a full set of variables. The functionality allows enabling or disabling notifications independently for each role. User authentication in the bot is performed via login, email, phone number, and password.

The Max module enables user authentication in the bot using an order number and contact details (email or phone). Administrators can send messages to specific chat IDs, individual user IDs, or broadcast to all users simultaneously. The system includes a feature to view the complete list of registered users. It also allows for customizing the bot interface by configuring custom buttons.

The system supports authentication via direct links with dynamic parameter substitution. Link formats include passing the bot ID, order ID, and contact data in plain text, Base64 encoding, or through special placeholders for automatic value insertion.

If “Max: notifications, forms, orders, mailing (Max)” fits the task, General iT can install the module, configure it and verify the result in the project.