Abandoned Order Catcher. Sending abandoned carts to buyers. Increasing website conversion and sales

What this solution does

Visitors to an online store often add items to their cart, begin the checkout process, enter contact details, but then interrupt the order and leave the site. As a result, potential customers are lost permanently.

The 'Abandoned Orders Catcher' module for 1C-Bitrix tracks incomplete checkout attempts. The system saves the contact information and cart contents entered by the user for further processing.

Additionally, the module provides automatic reminders about incomplete orders. These notifications can include discount coupons to encourage customers to complete their purchase.

The module tracks incomplete checkout attempts and collects data for further processing. If a user provides contact details but does not complete the order, the administrator receives a notification containing the user's contact information and selected items. This enables direct contact with potential buyers to offer the product, inquire about reasons for abandonment, or build a database of hot leads via email or phone. The system also automatically sends reminders to buyers about their abandoned carts. Reminders can be configured as a single email or a sequence of up to three emails. Additionally, the module supports the generation of discount coupons.

The module automatically generates discount coupons and includes them in abandoned cart emails. Offering additional savings encourages customers to return and complete their purchase.

The 'Abandoned Order Catcher' module increases website conversion and sales by recovering customers who left items in their cart. The system passively collects contact data (email and phone numbers) from potential buyers without requiring user authorization, functioning even in incognito mode. This is a standalone mechanism, not an analogue or extension of the standard 'Abandoned Carts' feature in Bitrix, offering broader capabilities. It gathers data from standard checkout processes, 'Order in 1 Click' forms, and cart additions. The built-in statistics system sends notifications to administrators via Telegram.

The 'Abandoned Cart Catcher' module automates the sending of notifications to customers regarding incomplete purchases, helping to increase site conversion and sales. It supports multisite functionality, as well as composite and auto-composite modes. The solution is compatible with PHP versions 7.x and 8.x and operates correctly on both current and older versions of the 1C-Bitrix platform. It is compatible with most popular ready-made templates (Aspro, Sotbit, Digital Web, Intec, Alpha, Nextype, Krait) and is adapted for sites with unique designs.

General iT can handle the implementation of “Abandoned Order Catcher. Sending abandoned carts to buyers. Increasing website conversion and sales”, from installation to configuration and compatibility checks.