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Administration
We maintain your 1C-Bitrix website together with its server environment. We monitor services, agents and data exchanges, resolve technical faults and create daily backups. Plans differ in price and backup retention.
Maintenance for connected systems
Choose a situation to see how website and server maintenance connect.
A website error can start in a server service. We investigate connected processes within one maintenance service.
We check available 1C-Bitrix updates and agree on installation. We investigate resulting module and component errors after the update.
Daily backups are kept for 3, 7 or 30 days according to the plan. We clarify data scope, storage location and the recovery procedure during setup.
Pricing and setup
Premium: RUB 24,000 per month with 3-day backup retention. Business: RUB 48,000 per month with 7-day retention. Ultima: RUB 96,000 per month with 30-day retention. Backups are daily and all other services are the same across the plans.
24 000 ₽
per month
48 000 ₽
per month
96 000 ₽
per month
The scope of work
We configure 1C-Bitrix agent execution and monitor agents and server services.
We resolve technical website faults and errors that prevent the website from operating.
We remove identified malicious code and block detected attacks using the available website and server controls.
We configure server email notifications, identify integration exchange failures and track their resolution.
We monitor 1C-Bitrix versions and available updates, and fix module and component errors caused by updates.
We create daily backups with retention of 3, 7 or 30 days, depending on the plan.
Backup retention
Choose backup retention to suit your project. All other services are identical across the three plans.
Premium
For situations where recent saved states are sufficient. Daily copies remain available within a three-day retention period.
Discuss this planBusiness
More flexibility to select a copy when a problem is discovered several days later. Daily backups are retained for seven days.
Discuss this planUltima
For situations that may require an earlier saved state. Daily copies are retained within a thirty-day period.
Discuss this planBefore we begin
They differ only in price and daily backup retention: Premium is RUB 24,000 per month with 3 days; Business is RUB 48,000 with 7 days; Ultima is RUB 96,000 with 30 days. The scope of work is identical.
Daily on every plan. Retention is 3, 7 or 30 days. During setup, we clarify which data is backed up, where copies are stored and how recovery is carried out.
Maintenance includes monitoring versions and available updates, plus correcting module and component errors caused by updates. Licences and renewals are paid separately. Access to updates depends on a current update entitlement, and installation is agreed with compatibility in mind.
It involves removing identified malicious code and blocking detected attacks through website and server controls. It does not mean protection from every possible attack. If a dedicated DDoS protection service is required, its setup and terms are discussed separately.
Comprehensive maintenance covers the listed technical work. New design, feature development and new integrations require a separate agreement and estimate. We clarify the boundaries of each task before work starts.
Comprehensive website and server maintenance combines 1C-Bitrix technical support with service and agent monitoring, notifications and integration exchange troubleshooting. This scope suits projects where application behaviour is closely connected to server configuration. General iT considers these relationships during diagnosis and resolves technical errors within the agreed scope.
Daily backups are included in all three plans. Premium retains copies for 3 days, Business for 7 days and Ultima for 30 days. A longer retention period makes it possible to select an earlier saved copy within that period. All other maintenance services are identical: the plan choice does not change the scope of technical work.
The next step
Share the website address and a brief description of the server environment. We will clarify the tasks, data to back up and a suitable retention period.