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Bitrix24 Cloud
Team. Tasks. Sales. One shared workspace.
Bitrix24 Cloud lets a team launch CRM, tasks, communications and automation without maintaining its own server infrastructure. Start with a free plan or choose a paid subscription for 1 or 12 months — GIT.ru will help match the plan to your team and business processes.
Choose the cloud for a hosted service without administering your own server. CRM configuration, data migration and integrations are agreed separately from the plan.
Plans and pricing
Compare user limits and features. Annual billing shows the monthly equivalent and the full 12-month total.
Start working online and sell more with CRM.
An entry paid plan for launching CRM, tasks and communications in Bitrix24 Cloud.
A balanced plan for sales, tasks, projects and regular teamwork in Bitrix24.
A plan for a growing team: CRM, sales, projects, communications and automation in a single cloud portal.
Plan comparison
Search by feature name. Swipe the table sideways on mobile. Contact us for Enterprise terms.
| Feature | Free | Basic | Standard | Professional | Enterprise |
|---|---|---|---|---|---|
| Core limits | |||||
| Users | unlimited | 5 | 50 | 100 | 250 |
| Cloud drive | 5 GB | 24 GB | 100 GB | 1 024 GB | 3 TB |
| Video call participants | up to 300 | up to 300 | up to 300 | up to 300 | up to 300 |
| Collaboration | |||||
| Company feed and news | basic | basic | advanced | advanced | maximum |
| Calendar and meetings | included | included | advanced | advanced | advanced |
| Online documents | view only | included | included | included | included |
| Online boards | included | included | included | included | included |
| 1 mailboxes | 5 mailboxes | 10 mailboxes | 10 mailboxes | 10 mailboxes | |
| Knowledge base | 1 | 3 | 5 | unlimited | unlimited |
| External calendar synchronization | — | included | included | included | included |
| Document version history | — | 90 days | 90 days | 90 days | 90 days |
| Document access by link | — | included | included | included | included |
| Messenger and calls | |||||
| Chats and channels | included | included | included | included | included |
| Audio and video messages | included | included | included | included | included |
| AI meeting summaries | — | — | included | included | included |
| Collabs with external users | included | included | included | included | included |
| Polls | included | included | included | included | included |
| Messenger security | basic | included | included | included | advanced |
| CRM and sales | |||||
| CRM | basic | included | advanced | CRM #1 | CRM #1 |
| Customer communication | basic | included | included | advanced | advanced |
| Payment and delivery in CRM | — | included | included | included | included |
| CRM robots and automation | — | basic | included | advanced | maximum |
| End-to-end analytics | — | — | — | included | included |
| BI Builder | — | — | included | included | included |
| Marketing | — | — | included | included | included |
| Inventory management | — | included | included | included | included |
| 1C integration | — | — | included | included | included |
| Customer online booking in CRM | — | — | included | included | included |
| Tasks and projects | |||||
| Unlimited tasks | included | included | included | included | included |
| Projects | basic | included | included | advanced | advanced |
| Gantt chart | — | — | included | included | included |
| Scrum | — | — | up to 10 teams | up to 20 teams | up to 20 teams |
| Task robots | — | — | included | included | included |
| AI in tasks | — | — | included | included | included |
| Focus mode | — | — | included | included | included |
| Task migration from other services | — | — | included | included | included |
| Automation and workflows | |||||
| Business processes | — | — | basic | advanced | maximum |
| No-code automation | — | — | included | advanced | maximum |
| Digital workplace | — | — | — | included | included |
| Personal automation | — | — | included | included | included |
| Bot platform | — | — | included | included | included |
| Business orchestration | — | — | — | included | included |
| AI and BitrixGPT | |||||
| BitrixGPT | basic | included | included | included | included |
| AI in CRM | — | — | included | included | included |
| AI for websites | — | included | included | included | included |
| AI chat | basic | included | included | included | included |
| AI agents | — | — | — | included | included |
| Websites, stores and booking | |||||
| Website builder | included | included | included | included | included |
| Online store | — | included | included | included | included |
| Online booking | — | — | included | included | included |
| Contact center | basic | included | included | included | included |
| Website templates | included | included | included | included | included |
| Messenger integrations | basic | included | included | included | included |
| Administration and security | |||||
| Access permissions | basic | included | advanced | advanced | maximum |
| Branches | — | — | — | — | included |
| Enterprise cluster | — | — | — | — | included |
| Marketplace and integrations | included | included | included | included | included |
| Two-factor security and login control | basic | included | included | advanced | maximum |
| Marketplace apps | included | included | included | included | included |
Selection scenarios
Good for quickly launching a customer database, pipelines, deals and a first sales team.
Tasks, projects, chats, calls and documents keep teamwork in a single cloud portal.
Paid plans help scale CRM, automation, permissions and recurring company workflows.
Sales, service, marketing and management teams should choose a plan with future team growth in mind.
GIT.ru advantages
We explain cloud vs on-prem differences, help choose a plan and support the implementation.
We help match the plan with team size, CRM scenarios and automation plans.
We explain cloud vs on-prem differences and advise on purchase and support options.
If needed, we help with setup, data migration, permissions and user onboarding.
Purchase and launch
Start with your team’s needs. The subscription, portal setup and ongoing support are separate parts of the project; we agree the scope before launch.
We clarify team size, user roles, CRM pipelines, tasks, projects and automation requirements.
We compare Free, Basic, Standard, Professional and Enterprise without pushing unnecessary features.
We advise on portal creation, purchase flow, users, permissions and first workflows.
If needed, we add implementation, data migration, integrations and ongoing Bitrix24 support.
FAQ
Choose a plan and billing period from the cards on this page. Before ordering, check the included features, subscription term and total amount. If you already use Bitrix24, provide your existing portal address when discussing the order so we can establish the required subscription or renewal.
Bitrix24 Cloud is a hosted service that does not require your own server. The self-hosted version runs on separate infrastructure that needs maintenance. If server access or specific hosting requirements are essential to your project, discuss the deployment model before purchasing.
List your requirements first: the number of users, CRM workflows, access permissions, reports and integrations. Compare the essential features and limits using the table on this page. A plan name or company size alone does not determine the right choice; clarify uncertain requirements before paying.
Switch the billing period in the pricing section. For an annual subscription, compare the full 12-month total rather than just the monthly equivalent. Check the selected term and order total before payment. Include promotional terms or discounts only when they apply to your order.
The subscription and implementation services are separate parts of a project. Sales pipeline and permission setup, data preparation, integrations and team training are agreed separately. We define the deliverables, scope and price before work begins; purchasing a plan alone does not configure CRM for your business processes.
Do not create a second portal solely to purchase a subscription without first checking the requirement. Prepare the address of your existing Bitrix24 account, its current plan and expiry date. These details help us arrange an order for the existing portal and discuss a plan change if your requirements have changed.
Yes, if its available features and limits meet your team’s needs. A paid plan makes sense when a specific requirement is not covered by the free option. Check the relevant tools and limits in the current comparison; daily use alone is not a reason to buy a more expensive plan.
List the data you need and check how it can be exported from the previous system. Identify contacts, companies, deals, files and communication history separately. We assess the feasibility of each data type before estimating the work; a complete history transfer is not assumed. Field mapping and result checks belong in the agreed migration plan.
Describe the data to exchange, its direction and the event that should trigger the transfer. Specify the connected system versions and expected outcome. Before choosing a plan, we check the available integration method, limitations and possible additional costs. A general mention of integration does not establish compatibility with a particular workflow.
Check the subscription expiry date, features in use, user count and storage usage. Compare these requirements with the terms of any replacement plan. Arrange renewal in advance and confirm the effects of expiry or a plan change for your portal rather than assuming every feature will remain available.
Prepare the payer’s company details, the responsible contact, selected plan and subscription term. For an existing portal, provide its address as well. Agree on the ordering process and document delivery before payment, especially if your company has specific electronic document exchange or procurement requirements.
Describe how your team works today and two or three priorities you want to address first. Tell us whether you already have a CRM, how many users are expected and which systems need to connect. This provides a basis for plan selection and a separate implementation estimate without adding unnecessary work to the initial phase.
Consultation
Send a request — we will help buy Bitrix24 for your team size, CRM, tasks and automation scenarios.
Bitrix24 request
Fill in the form — a GIT.ru specialist will contact you and help choose a Bitrix24 plan.