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MARKETPLACE · SOLUTION CATALOGUE

Customer support

Chats, contact forms, notifications and mailing tools. Match the solution to your communication channels and your team’s enquiry workflow.

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1C-BITRIX MARKETPLACE

Solutions in this category

165 solutions

Category: Customer supportAll categories
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Showing 145–165 of 165Higher ratings first, then more reviews

Online booking button for the website from DIKIDI

This module enables embedding a DIKIDI online booking widget on your website. DIKIDI is an international service for automating client appointments in the service industry, allowing clients to easily book sessions with specialists or companies. The core functionality of the service is free. Details regarding paid plans and pricing are available on the official DIKIDI website.

Envybox Widgets: callback, online chat, lead generator, multi-button, quizzes, video widget

The module enables placement of Envybox widgets on a website to increase conversion and improve visitor communication. The platform consolidates various tools into a single interface with a transparent management system and a unified tariff for all connected products. Available tools: Callback — a pop-up window where visitors enter their phone number to submit a request.

Online booking button for a clinic website from MedFlex

The WebProstor module enables placing an online booking widget from the MedFlex service on a clinic website. Integration via this service is available for the following resources: ProDoctorov (prodoctorov.ru), BestDoctor (bestdoctor.ru), and 32top (32top.ru).

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Module

SAMOVAR

Sale

Accessibility version for the website

Accessibility version for 1C-Bitrix websites The module adds a special panel to pages, allowing users with visual impairments to flexibly adjust content display. Available settings include font size adjustment, color scheme switching, and the ability to toggle images on or off. The solution does not create a separate site copy but dynamically adapts existing content in real time.

9,750 ₽15,000 ₽
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EasyChat — online chat for a website

EasyChat is an autonomous online chat module for websites built on the 1C-Bitrix platform. The solution enables receiving inquiries, responding to visitors via a dedicated operator panel, and storing all correspondence history, attachments, and settings on the website owner's server. The system operates without transferring data to external cloud services, ensuring full control over communication.

YLab: Likes/Dislikes

The module implements a like/dislike functionality for any Bitrix entity. The content type ID is defined arbitrarily within the project scope. The solution is built on the PHP ORM class Ylab\Likes\YlabLikesTable. It defines the VoteDislike constant for dislikes and the VoteLike constant for likes.

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Order Chat

The 'Order Chat' module enables direct communication between the buyer and the store directly within the order interface. Interaction occurs without switching to external messengers or creating tickets, ensuring the context is never lost. The dialogue is tied to a specific order: the buyer sends messages from their order page, while the manager responds via a dedicated tab in the admin panel.

3,990 ₽
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TrustSell: Reviews from Wildberries, Ozon, and Yandex.Market on the product page

Stores selling on both marketplaces and their own websites often face a challenge: reviews accumulate over years only on the marketplaces. A visitor to the website sees an empty product card and leaves to check the item on the marketplace where reviews exist. This module solves the problem by transferring reviews to the website.

Module

ITDON

Feedback Widget

The module allows placing a 'Callback' widget on a website. When the widget button is clicked, social media icons with links for navigation are displayed. A Pro version is available with extended customization options for the design.

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Module

eCom Labs

Notification Transports (Telegram / MAX) (EcomLabs)

The module sends notifications about Bitrix events (including email and SMS events) to the Telegram and MAX messaging platforms. Features include text templates, a message queue with retries, event logging, user chat binding to bots, webhooks, and testing tools. Access is provided via the administration menu: «Notification Transports» (sections: Templates, Queue, Log, Bindings, Tools / Test).

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ReviewLab: reviews from Yandex Maps, 2GIS, and Google on your website

The module displays current company reviews on the website from 17 external platforms: Yandex Maps, Yandex Business, Yandex Services, Yandex Reviews, Google Maps, 2GIS, VKontakte, Avito, ProDoctors, SberHealth, NaPopravku, Zoon, Otzovik, Flamp, Yell, IRecommend, and YCLIENTS. Visitors see fresh ratings directly on the service page or product card without navigating to third-party resources.

Module

eCom Labs

Authorization via MAX (EcomLabs)

Configuration for the MAX authorization module by eCom Labs Access settings via the menu path: Settings → Product Settings → Module Settings → Authorization via MAX. Alternatively: Settings → Authorization via MAX → Settings. MAX Tab (bot and webhook) Enable authorization via MAX — main switch. When disabled, API requests to the MAX platform are not sent.

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Module

ITDON

Feedback Widget (Pro)

The module allows configuring a 'Callback' widget on the website. Clicking the button displays social network icons with links. Unlike the free version, the module can be customized to match site styles: custom icons for the buttons can be set in the module settings. You can also choose the button position (left or right) and the display mode (collapsed or expanded).

2,990 ₽
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Module

Singurix

Sale

Online Consultant MAX (MAX)

Online Consultant MAX is a module that integrates a website chat with the MAX messenger. When a visitor sends a message via the widget on your site, it is instantly delivered to the manager in MAX. The manager replies from a phone or computer, and the response appears immediately in the visitor's widget.

2,000 ₽4,000 ₽
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Module

UTLab

Policy (Usage Policy)

The module allows placing a button and a pop-up window with usage policy text on a website. Configuration is done in the administrative interface without modifying page code or site templates. The appearance can be customized separately for mobile and desktop versions.

1,000 ₽
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GigaChat Assistant Bot for 1C-Bitrix website

The Smart Assistant GigaChat Bot module integrates 1C-Bitrix websites with the GigaChat artificial intelligence technology from Sber. The built-in chatbot allows visitors to instantly receive answers regarding products, services, delivery, and payment without leaving the site. The system automatically analyzes page content, news, and infoblock elements to generate accurate and relevant responses.

7,000 ₽
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B2B Cabinet

B2B Cabinet: Contract Prices and Organizational Purchases Wholesale clients view individual contract prices in the online store, assemble orders, and submit them for approval by a manager. The administrative section of 1C-Bitrix manages organizations, contract terms, and employees.

29,900 ₽
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Module

Slytek

VK: chat-bot, notifications, mass mailing

The Slytek module for VK integrates a chat bot with the order notification system. Users can view information about their purchases and receive notifications from the website directly through the bot in the social network. The bot sends notifications about new order creation, status changes, tracking number updates, payment, and cancellation.

4,900 ₽
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Cookie Consent Product - cookie consent module for 1C-Bitrix

Cookie Consent is a module for 1C-Bitrix designed to manage the collection and storage of user consent for cookie usage and third-party service integration. The solution provides a category-based consent banner, maintains a consent log, and automatically generates legal pages based on organization details.

6,000 ₽
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Shepta: NPS and website visitor surveys

Shepta is a tool for collecting visitor feedback directly on the website. Learn what users think at the right moment: immediately after placing an order, on the pricing page, or when attempting to leave the cart. The module connects Shepta widgets to the 1C-Bitrix: Site Management platform without requiring template modifications.

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GENERAL iT

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1C-BITRIX

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