What this solution does
The Slytek module for VK integrates a chat bot with the order notification system. Users can view information about their purchases and receive notifications from the website directly through the bot in the social network.
The bot sends notifications about new order creation, status changes, tracking number updates, payment, and cancellation. These messages are delivered to both customers and administrators. The system also handles notifications when web forms are submitted.
The solution supports configuring notification triggers based on email template events using their variables. The default package includes templates for notifying users about product arrivals. Users can request order details by entering the order number.
Administrators can create custom notification templates for customers and for themselves, configuring them with a full set of variables. The notification function can be enabled or disabled separately for each user group. Authorization in the bot is performed using a login, email address, or phone number along with a password.
The Slytek module for VK enables user authorization in the bot using an order number combined with an email address or phone number. The system supports sending messages by chat ID, by specific user ID, or via mass broadcast to all subscribers. Administrators can view the complete user list and configure custom interface buttons for the bot.
General iT can connect “VK: chat-bot, notifications, mass mailing”, configure it and verify the integration with the existing website.