Служба поддержки работает 24/7 — мы всегда на связи по вопросам хостинга и серверов.Открыт прием заявок на аренду выделенных серверов и размещение оборудования в дата-центре.Напоминаем: рекомендуем включить резервное копирование для дополнительной защиты данных.Доступна новая линейка VPS/VDS с NVMe-дисками и увеличенной производительностью.Технические работы на части серверов завершены. Все сервисы работают в штатном режиме.

MODULE FOR 1C-BITRIX

EasyChat — online chat for a website

EasyChat — online chat for a website

EasyChat is an autonomous online chat module for websites built on the 1C-Bitrix platform. The solution enables receiving inquiries, responding to visitors via a dedicated operator panel, and storing all correspondence history, attachments, and settings on the website owner's server. The system operates without transferring data to external cloud services, ensuring full control over communication.

Technical details

Published
03.09.2026
Version
1.15.2
Installed
Less than 50 times
Suitable editions
'First Site', 'Start', 'Standard', 'Small Business', 'Business'
Responsiveness
No
Composite support
No
Compatible with Sites24
No
Developer
EasyChat — online chat for a website

What this solution does

EasyChat is an autonomous online chat module for websites built on the 1C-Bitrix platform. The solution enables receiving inquiries, responding to visitors via a dedicated operator panel, and storing all correspondence history, attachments, and settings on the website owner's server. The system operates without transferring data to external cloud services, ensuring full control over communication.

The module is optimized for online stores, corporate portals, and service companies requiring a managed communication channel. Key features include a chat widget for the public site area, a web interface for operators, a dialogue log, and quick reply templates. Users can customize the widget's appearance, language, and position, and receive WebPush notifications.

Additional capabilities include an Android operator mobile app, integration with VK community messages, and connection to the MAX bot. The system supports advanced search across inquiries, knowledge bases, and site data, and offers a virtual consultant based on neural networks. Starter tokens (EasyTokens) are provided for testing neural network functions.

The technical implementation supports multi-site installations on 1C-Bitrix and background task processing via the platform agent.

Administrators can independently enable external communication channels and AI features. VK, MAX, WebPush, Android Push, and AI providers are utilized only within the specific scenarios they are activated for.

EasyChat accelerates responses to visitor inquiries, prevents the loss of website leads, reduces operator workload, and ensures control over customer data.

General iT can install and configure this module and check how it works on your website.

YOUR PROJECT INFRASTRUCTURE

A home for your website

BEFORE YOU ORDER

Let’s go through the details.

How do I purchase a solution?
Submit a request on the solution page. A manager will check your selection, confirm the terms and arrange the purchase. We can also help with installation and setup.
Is a 1C-Bitrix licence included?
The default price covers the solution itself. If the developer offers a bundle with a 1C-Bitrix licence, you can select it separately on the solution page.
Can I try a solution first?
Available online demos and trial periods are shown on the solution page. The trial length depends on the solution.
How much does renewal cost?
Renewal is calculated as 50% of the full solution price before discounts. A manager will confirm the renewal terms and period before you order.
Can you help implement the solution?
Yes. We can build a website or store based on a template, or install, configure and check a module for compatibility. The scope and cost of the work are agreed separately.

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

Install solution

Enter a domain with or without https://. The installer will open in your website control panel in a new tab.

Solution screenshots

Solution screenshot