Call Tracking MANGO OFFICE
Dynamic calltracking MANGO OFFICE is a tool for evaluating advertising effectiveness and its conversion into calls. The system allows tracking advertising campaigns down to specific search queries and ad creatives. This enables excluding ineffective channels and directing budget toward those delivering maximum results.
Simple Calls - works with 25+ office/cloud PBX systems and mobile phones on Android
The 'Simple Calls' module integrates Bitrix CRM with over 25 models of office and cloud PBX systems, as well as mobile devices running Android. This solution enables the organization of a call center without the need to purchase additional expensive software or specialized hardware.
Fusion: Phone Call Emulator
The Fusion Call Emulator module supports any call types and statuses, allowing you to test scenarios configured on your portal. Consider testing a standard incoming lead scenario. In the module settings, enter a test phone number, recipient, and incoming call type, then click the 'Start Call' button.
Select outgoing number in CRM
In the standard CRM workflow, employees cannot manually select a specific number for outgoing calls. Clicking a client's phone number in the entity card initiates a call using the number configured in the employee's telephony settings as the default outgoing number.
SaleScript Pro Phone Script Builder. Boxed Version
The SaleScript Pro module automates scripted calls within a self-hosted Bitrix24 environment. The script text is displayed to the operator directly within the Bitrix24 call window, with the option to work with it in a separate window. CRM Integration Data can be pulled from Bitrix24 into the script text.
Itgrix Asterisk Integration
The Itgrix module integrates Bitrix24 with Asterisk IP telephony, enabling call management directly within the CRM interface. The solution is compatible with Asterisk version 1.8 and above, supporting both standalone installations and distributions such as FreePBX, Elastix, and Issabel.
Entity from Call
The module adds an 'Open Entity' button to the call popup window. It enables a quick transition to the related CRM object: a lead, deal, or any other entity linked to the call. Clicking the button automatically opens the entity card, giving the operator instant access to complete information and reducing call handling time.
ProfiCRM: AI call quality control
The Proficrm: AI Call Quality Control module provides systematic auditing of telephone conversations within the Bitrix24 environment. Its functionality includes call control cards, evaluation checklists, workflow stage automation, as well as automatic transcription and AI-based evaluation of calls.
Internal Calls Statistics
The module collects and displays detailed statistics for all internal audio and video calls within the Bitrix24 corporate portal. Data includes information on participants, call duration, event chronology, and provides access to call recordings and text transcripts. The solution addresses the lack of centralized analytics for internal communications.
YasnoCore Voice: call transcription and protocols
The YasnoCore Voice module for the on-premise version of Bitrix24 converts call audio recordings into text transcripts and structured meeting protocols. Capabilities include uploading files via the administrative interface and utilizing pre-built protocol templates for meetings, sales, marketing, production, finance, and commercial negotiations.
