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MODULE FOR 1C-BITRIX
Fusion
The Fusion Call Emulator module supports any call types and statuses, allowing you to test scenarios configured on your portal. Consider testing a standard incoming lead scenario. In the module settings, enter a test phone number, recipient, and incoming call type, then click the 'Start Call' button.
The Fusion Call Emulator module supports any call types and statuses, allowing you to test scenarios configured on your portal.
Consider testing a standard incoming lead scenario. In the module settings, enter a test phone number, recipient, and incoming call type, then click the 'Start Call' button. The emulated call will arrive at the selected user's portal, simulating a potential client calling a manager.
During the conversation, the manager creates a new lead and names it 'Ivanov Ivan'. The phone number specified in the module settings is automatically pulled into the lead card. When the call is initiated again from the module, the system recognizes the number and associates it with the 'Ivanov Ivan' lead.
If the manager converts the lead into a contact and company, the incoming call information becomes more detailed. The call outcome is configured via the 'Call Completion Status' parameter. For instance, selecting 'Missed Call' will display it as a missed incoming call in the CRM card.
The module enables testing of scenarios of any complexity without requiring a real PBX or actual phone calls. It is designed for convenient logic verification and is available free of charge.
General iT can install and configure this module and check how it works on your website.
UPDATE HISTORY
Module security enhancement
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YOUR PROJECT INFRASTRUCTURE
FROM THE SAME DEVELOPER
Fusion
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