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MODULE FOR 1C-BITRIX
SkyWeb24
The module collects and displays detailed statistics for all internal audio and video calls within the Bitrix24 corporate portal. Data includes information on participants, call duration, event chronology, and provides access to call recordings and text transcripts. The solution addresses the lack of centralized analytics for internal communications.
The module collects and displays detailed statistics for all internal audio and video calls within the Bitrix24 corporate portal. Data includes information on participants, call duration, event chronology, and provides access to call recordings and text transcripts.
The solution addresses the lack of centralized analytics for internal communications. Managers and administrators gain a transparent view of employee activity, enabling assessment of workload, communication quality, and team engagement.
Key capabilities:
Comprehensive call statistics
Tracking of call initiators and recipients, participant counts, duration logging, and event chronology.
Separate format analysis
Collection and display of statistics specifically for audio and video calls.
Call transcription
Access to text versions of audio meeting content.
If the Bitrix24 Follow‑Up feature was used, a text transcript of the conversation is available.
Call recordings
Audio and video recordings are available for viewing only if they were enabled by the participants.
Module benefits
1. Communication transparency
All calls are recorded and available for analysis.
2. Quality control
Recordings and transcripts help assess communication effectiveness and identify problem areas.
3. Manager convenience
All statistics are consolidated in one place, eliminating the need for manual data export and complex configuration.
4. Team efficiency improvement
Call analytics helps optimize employee workload and improve collaboration.
General iT can install and configure this module and check how it works on your website.
YOUR PROJECT INFRASTRUCTURE
FROM THE SAME DEVELOPER
SkyWeb24
SkyWeb24
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BEFORE YOU ORDER