Phone Widget

What this solution does

The module displays a floating contact panel on the website that remains visible to visitors at all times. This simplifies communication with the company by allowing users to quickly find the right number or method of contact.

The panel supports multiple contacts of various types: phone numbers, messengers (WhatsApp, Telegram, MAX), email addresses, or arbitrary links. Each element can be assigned a short label, such as a department name, support type, or estimated response time.

This solution is effective for online stores, corporate portals, and service projects where rapid communication is critical. The widget automatically appears on public website pages and is managed through the 1C-Bitrix administrative interface.

Key features:

- Support for multiple contacts within a single panel.

- Diverse contact types: phone, WhatsApp, Telegram, MAX, email, and external links.

- Individual labels for each contact.

- Full multilingual support for values, labels, and links.

- Flexible positioning options: bottom, top, left, right, center, or screen corners.

- Detailed visual customization: colors for the panel, text, contacts, and labels, along with settings for shadows, border radius, transparency, and margins.

- Separate configuration for the close button background and icon backgrounds.

The Phone Widget module provides a ready-to-use solution for displaying contact information with preset design templates and automatic contrast checking. The interface features a large phone icon and specialized icons for different contact types. A close button is included with state persistence in the browser.

Visibility is controlled by flexible rules based on site pages and sections, query and UTM parameters, and user groups. Display can be restricted to mobile devices only, desktop devices only, or enabled on all devices. The module supports scheduling with multiple time intervals and allows selecting the time source as either the visitor's browser time or the server's time zone.

The module supports multi-site environments in 1C-Bitrix, offering both global settings and individual configurations for each site with a reset option. It includes support for composite mode via a dynamic region.

Click analytics are collected through dataLayer, gtag, Yandex.Metrica, and browser events. An internal click log is available on a dedicated statistics page in the Marketing section. The log features automatic purging based on retention periods and click spam filtering. Privacy settings allow control over IP, referrer, and User-Agent data collection.

Advantages:

Rapid setup without modifying the site template.

Adaptable appearance matching the project design.

Support for multiple sites within a single 1C-Bitrix installation.

The Phone Widget module is compatible with composite caching. Built-in statistics allow for evaluating contact demand, and a click log records all interactions. Statistical data can be automatically cleared.

Access to management is available in the 'Marketing → Phone Widget' section or via the path 'Settings → Product Settings → Module Settings → Phone Widget'.

General iT can install and configure this module and check how it works on your website.