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JivoSite for 1C-Bitrix

MODULE FOR 1C-BITRIX

Kommutator.net

JivoSite for 1C-Bitrix

The module integrates the JivoSite online consultant widget into 1C-Bitrix websites without modifying templates. All parameters, including the widget ID, visitor identification, UTM tags, active chat invitations, and cookie consent, are configured via the administrative interface. This solution adds a live chat widget to website pages using a single settings page.

Technical details

Published
25.08.2026
Updated
25.08.2026
Version
1.0.1
Installed
Less than 50 times
Compatible editions
"First Site", Start, Standard, Small Business, Business, Online store + CRM
Responsiveness
Yes
Composite mode support
Yes
Compatible with Sites24
No
Developer
Kommutator.net

What this solution does

The module integrates the JivoSite online consultant widget into 1C-Bitrix websites without modifying templates. All parameters, including the widget ID, visitor identification, UTM tags, active chat invitations, and cookie consent, are configured via the administrative interface.

This solution adds a live chat widget to website pages using a single settings page. Installation is performed entirely through the admin panel: simply enter the widget ID from the JivoSite personal account, and the widget appears on the site immediately. Additional options include separate IDs for different site sections and mobile devices, identification of authorized users, passing the referral source to the operator, managing active chat invitations, and configuring cookie consent.

Key features

Basic configuration

- Enable or disable the widget and specify its ID separately for each site within a multisite structure.

- A button to copy settings from another site, eliminating the need for manual re-entry on each site.

- Validation of the widget ID format and other fields upon saving, with clear error messages.

Widget display by conditions

The module allows configuring separate widget IDs for different site sections based on path masks, such as /support/* and /shop/*. A distinct widget ID can be set for mobile devices identified by User-Agent. The widget can be hidden for specific user groups, such as employees, and on pages matching path masks or query strings, including AMP versions.

Operators receive UTM tags and referral sources via signed fields, functioning for both anonymous and identified visitors. The module supports active chat invitations with a configurable delay, adjustable by page mask and linked to a specific JivoSite department.

To comply with cookie requirements, the module offers a consent option before widget loading. This can either rely on an existing site cookie banner or display a minimal custom banner with an 'Accept' button.

An optional site cache reset is available upon saving settings.

To configure the module, provide only the widget ID from your JivoSite personal account. This ID is located in the Settings → Widget on site section and corresponds to the part of the URL following '/widget/' in the address code.jivosite.com/widget/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX. Separate API keys, webhooks, or third-party integrations are not required.

The module settings are accessible in two sections of the administration panel: Marketing → JivoSite for 1C-Bitrix, or Settings → Product Settings → Module Settings → JivoSite for 1C-Bitrix.

General iT can install and configure this module and check how it works on your website.

UPDATE HISTORY

What’s new

1 releases
1.0.1 (26.08.2026)Latest update

Module performance optimization.

USER EXPERIENCE

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YOUR PROJECT INFRASTRUCTURE

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BEFORE YOU ORDER

Let’s go through the details.

What does the price cover?
The displayed price covers the solution itself. Platform licensing, installation and customisation are checked separately. If the page offers bundles, select the required option before submitting a request.
How do I check compatibility?
Compare the supported editions and solution version in the technical details with your project. Before installing on a live website, we recommend making a backup and checking the solution in a test environment.
How much does this solution’s renewal cost?
The current renewal price is 500 ₽. Before you order, a manager will confirm the renewal period and whether it applies to your licence.
Can you help with implementation?
We can help install the module, check its settings and verify how it works in your project. Compatibility with other customisations and the scope of work are assessed before we begin.

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

Install solution

Enter a domain with or without https://. The installer will open in your website control panel in a new tab.

Solution screenshots

Solution screenshot