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MARKETPLACE · SOLUTION CATALOGUE

Customer support

Chats, contact forms, notifications and mailing tools. Match the solution to your communication channels and your team’s enquiry workflow.

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1C-BITRIX MARKETPLACE

Solutions in this category

174 solutions

Category: Customer supportAll categories
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Showing 49–72 of 174Higher ratings first, then more reviews

Bitrix24 Extension

This module extends the integration capabilities between a 1C-Bitrix: Site Management website and the Bitrix24 platform. The first feature enables the export of the maximum possible list of users to Bitrix24 CRM to build a customer database. By default, user synchronization occurs only during order creation or via open lines (forms, chats).

5,200 ₽
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Module

ABV site

Customer Profiles

The module includes the component abcwww:sale.personal.profile for creating, editing, and deleting customer profiles. A customer profile is a set of data associated with a specific buyer, used to simplify the order placement process. Profiles automate and accelerate ordering by eliminating the need for customers to re-enter their information each time.

3,000 ₽
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Module

ARAMA

ARAMA: Technical Support

The module provides a comprehensive component for creating and processing support tickets on websites running 1C-Bitrix. It is suitable for projects that do not have a built-in support module. The ticket creation process is simplified to a single step: the user enters a title and description. The captcha field appears only when necessary.

5,000 ₽
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Module

ClientLab

Feedback Forms

The ClientLab module provides tools for creating feedback forms with a visual builder that allows placing elements via drag-and-drop. Field validation is flexible: text fields support length checks for names (over 3 characters), email format verification, phone format validation (minimum 6 characters, digits, spaces, and hyphens only), or custom JavaScript regular expressions.

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Poll Templates

The solution includes a set of templates for the bitrix:voting.result component based on the AmCharts library. The library is licensed for free use in Bitrix and is included in the standard platform distribution. It features visually rich and detailed survey result templates with options to select the preferred style. The solution supports 3D data visualization and animation transitions.

1,500 ₽
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Module

ASTONIA

Messenger widget: MAX, Telegram, WhatsApp, VK

The module adds a floating widget to the bottom-right corner of the site for quick contact. Hovering over or clicking the widget opens a panel with links to messengers (Telegram, MAX, WhatsApp, VKontakte) and an option to call by phone. On desktop devices, icons appear on hover and disappear a few seconds after the cursor leaves.

1,000 ₽
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Module

Awelite

Awelite: Technical Support

The Awelite: Technical Support module enables rapid configuration of support department interfaces, including ticket submission, status tracking, and user request management. It is compatible with all editions of 1C-Bitrix: Site Management with third-party systems. Only authorized system users can submit tickets and track their status.

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B-ID: Booking Module

The B-ID Booking Module is designed to organize the booking process on websites running on the 1C-Bitrix platform. The solution supports hourly booking with availability visualization via a day-by-day calendar. A dedicated management page is provided for operators to view and process requests while monitoring resource utilization.

10,000 ₽
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Form Builder

The form builder module enables the creation of customized forms with individual settings. Built-in integration with Bitrix24 allows users to select a convenient method for saving form submission data. The solution is suitable for rapidly implementing form management on a website, including non-standard rendering of large numbers of forms and the use of custom display templates.

1,000 ₽
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Module

BUSSOL

Bussol: Feedback Widgets

The module enables placing Telegram, WhatsApp, VKontakte, Bitrix24 widgets, and a contact form on a website. Data from the form can be sent not only to email but also to Telegram and Bitrix24. Integration with these services is performed via webhooks, allowing for the automatic creation of leads and contacts.

4,660 ₽
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Module

BX365

BX365: Multi-widget for feedback and social networks

BX365: Multi-widget for feedback and social networks The module allows you to quickly place a floating widget on the site with icons for popular communication services, including Telegram, WhatsApp, and VKontakte. The widget enables site visitors to contact the company with a single click, simplifying communication and increasing brand trust.

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BX365

BX365: Video Widget for Website

BX365: Video Widget for Website Enables quick integration of a floating video widget on a website. It allows placement of customer reviews, product overviews, promotional videos, and other video content to attract visitor attention and increase engagement.

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BXmaker

BXmaker. Legal Documents

The module enables the creation of a dedicated section on a website for legal documents, such as a Privacy Policy, Cookie Usage Policy, Terms of Service, or Public Offer. Each document supports multiple versions. By default, the publication date serves as the version identifier. The primary link always directs to the most current version of the document.

1,500 ₽
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Module

PUSK

PUSK: Service Desk

The Service Desk module is designed to organize technical support within a corporate portal. It facilitates support for both internal employees and external clients of the company. The module supports various operational scenarios, including handling incidents and service requests for existing systems, as well as managing change requests, modifications, and improvements.

80,000 ₽
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Module

devNseo

Likes, stars, ratings, reviews

A module for 1C-Bitrix that implements functionality for likes, ratings, star reviews, and other reaction types. The solution is universal and can be integrated into any object, including catalog items, articles, comments, or individual pages. The base package includes four reaction types: a like button, a star rating with a configurable maximum, a thumbs up/down reaction, and a set of emojis.

4,500 ₽
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Module

DIGIMATIX

Chatbot for communicating with DEEPSEEK

This module integrates a chat bot into the corporate portal for interaction with the DeepSeek AI model. All user queries are sent to the model, and the resulting responses are displayed within the portal interface. Administrators can configure access to the bot for specific user groups. The current balance of the deepseek.com account is displayed in the site's administration panel.

5,000 ₽
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Module

DOLINA IS

Requests in messengers and Bitrix24

Module for sending form submissions, product purchase requests, and authorization notifications from 1C-Bitrix websites to messengers and Bitrix24. Messages are automatically forwarded to Telegram or Bitrix24, enabling staff to respond quickly from mobile devices and reducing customer wait times.

7,000 ₽
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Module

Disprove

MegaFon SMS Notification (Mobile SMS Services) by Order Status

The module enables automatic customer notifications about order statuses via MegaFon SMS services. Using the template builder, users can create SMS messages by inserting order variables such as order number, cost, and other data. The system also supports sending registration confirmation SMS with login credentials for the personal account.

2,000 ₽
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Sale

Dubovoy: Verba - fast product search

The Verba module provides reactive and semantic product search for online stores. Search results appear in real time as the query is typed. Customers can find items using natural language, as well as by name, model, or article number. The module's functionality has been verified through testing on a catalog containing 500,000 products.

14,400 ₽18,000 ₽
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GENERAL iT

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1C-BITRIX

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