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MODULE FOR 1C-BITRIX
Online chat and chat bot for website - ChatAndBot
ChatAndBot is a tool for integrating an online consultant and a configurable chat bot onto a website. No third-party branding The widget does not display developer logos or mentions. This feature is available in all plans, including the free tier. Support for 168 languages The solution adapts to an international audience.
ChatAndBot is a tool for integrating an online consultant and a configurable chat bot onto a website.
No third-party branding
The widget does not display developer logos or mentions. This feature is available in all plans, including the free tier.
Support for 168 languages
The solution adapts to an international audience. The widget automatically detects the user's browser language and displays the interface accordingly. If a translation is unavailable, the default language is used. Language values can also be passed via JavaScript when needed.
Four display variants
Separate settings are provided for desktop and mobile devices in both online and offline modes. Flexible configuration allows the chat icon to be positioned conveniently, avoiding overlap with critical interface elements on smartphone screens.
Template responses
To speed up handling frequent questions, a list of standard responses can be created. Sending is performed with a single mouse click or a keyboard shortcut.
Chat bot
The service allows configuring a bot to automatically initiate dialogue with visitors, helping to reduce the workload on operators.
Visual Chatbot is an interface with pre-defined questions and dialogues displayed directly in the chat window. Visitors receive answers to standard queries independently, reducing the load on operators. The functionality includes department routing, operator handover, and appearance customization. Detailed information is available on the official website.
General iT can connect “Online chat and chat bot for website - ChatAndBot”, install and configure the module, and make sure the integration works correctly.
UPDATE HISTORY
The chat icon loading has been changed.
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