What this solution does
The AI Chat module for Bitrix replaces the standard website widget with an intelligent consultant. The system automatically finds answers in uploaded files, handling up to 80% of standard questions. Complex dialogues are instantly transferred to a manager via Telegram.
The module solves key problems:
Preventing customer loss during non-working hours with instant 24/7 responses.
Eliminating errors in answers to standard questions by searching pricing lists, FAQs, and articles.
Reducing manager workload by automating routine inquiries.
Simplifying AI implementation through the ready-made Yandex AI Studio API.
Ensuring full control and dialogue history in the Bitrix admin panel.
Key advantages:
Answer generation based on uploaded documents.
Hybrid mode with seamless handover from bot to human.
Round-the-clock operation to convert visitors into leads.
Complete dialogue history available in the Bitrix interface.
Simple setup: module installation and API connection take only a few minutes.
The tool transforms your knowledge base into an active assistant, increasing conversion without unnecessary complexity.
General iT can connect “AI chat for Bitrix. Online consultant based on neural networks”, configure it and verify the integration with the existing website.