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MODULE FOR 1C-BITRIX
WEBKO • WEBCO
This module extends the integration capabilities between a 1C-Bitrix: Site Management website and the Bitrix24 platform. The first feature enables the export of the maximum possible list of users to Bitrix24 CRM to build a customer database. By default, user synchronization occurs only during order creation or via open lines (forms, chats).
This module extends the integration capabilities between a 1C-Bitrix: Site Management website and the Bitrix24 platform.
The first feature enables the export of the maximum possible list of users to Bitrix24 CRM to build a customer database. By default, user synchronization occurs only during order creation or via open lines (forms, chats). The module addresses scenarios where users register on the site without making purchases, such as on informational blogs, ensuring all registered individuals are preserved in CRM for future engagement.
The second feature optimizes the user path to contact via WhatsApp. It simplifies the interaction process compared to the standard method, which requires saving a phone number, opening the application, and writing a message (at least three steps).
This module reduces the steps required for users to contact support: they can open the widget and click the WhatsApp icon to instantly reach the site administration.
Features:
- Automatic export of new users to the CRM: either immediately or with a delay, into the Contacts or Leads sections.
- Uniqueness check by email during export.
- Modification of the Open Line widget to include a WhatsApp channel.
- The WhatsApp channel displays according to the Open Line's working schedule, if one is configured.
Note: The WhatsApp channel cannot connect directly to the Open Line because WhatsApp does not provide its own API.
General iT can install and configure this module and check how it works on your website.
UPDATE HISTORY
Fixed: corrected retrieval of parameter values. Cause: after the platform update, parameter names were converted to lowercase.
Enhanced: updated link to Documentation in the module menu.
Enhanced: technical update.
Enhanced: improved support for PHP versions above 8.1.
Enhanced: improved agent logic for exporting users to Bitrix24.
Enhanced: improved logic for customizing the Open Line widget.
Enhanced: request execution switched from cURL to the native httpClient.
Enhanced: added error output in case of failed creation of the user export agent.
Enhanced: added information about the activity of the user export agent.
Enhanced: added information regarding the need to place the widget on the site.
Enhanced: added links in the menu to the module documentation and support.
Fixed: corrected the error regarding the missing RequestType class.
Fixed: corrected the display issue of buttons in the admin section.
Removed: removed icons for menu items in the module menu.
USER EXPERIENCE
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FROM THE SAME DEVELOPER
WEBKO • WEBCO
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