Payments are experiencing issues due to temporary restrictions in Russia. If your payment does not go through, please submit a support request.Our support team is available 24/7 — we are always here to help with hosting and server issues.We are now accepting requests for dedicated server rental and colocation services in our data center.Reminder: we recommend enabling backups for additional data protection.A new VPS/VDS lineup with NVMe storage and improved performance is now available.Maintenance work on some servers has been completed. All services are operating normally.

MODULE FOR 1C-BITRIX

Anton Chekhov

Chat message protection in Bitrix24

Application security module for the on-premise version of Bitrix24 protects employee corporate correspondence from unauthorized administrator access via the 'Log in as user' mechanism. The solution blocks or controls access to chats, maintains a full audit log, sends notifications about access attempts, and helps meet information security requirements.

Technical details

Published
17 February 2026
Version
1.0.0
Installed
Fewer than 50 times
Responsive design
No
Composite support
No
Compatible with Sites24
No
Developer
Anton Chekhov

What this solution does

Application security module for the on-premise version of Bitrix24 protects employee corporate correspondence from unauthorized administrator access via the 'Log in as user' mechanism. The solution blocks or controls access to chats, maintains a full audit log, sends notifications about access attempts, and helps meet information security requirements.

In the on-premise version of Bitrix24, an administrator with appropriate rights can view all employee correspondence without notifications or logging. This creates risks of confidential data leaks and violations of 152-FZ, GDPR, internal regulations, and ISO/IEC 27001 standards. Potentially vulnerable data includes personal and work messages, HR correspondence (complaints, terminations, compensation), legal and medical information, as well as personal data of clients and employees.

The 'Chat Correspondence Protection' module implements application-level access control and administrator action auditing in the on-premise version of Bitrix24 without modifying the system core.

Bitrix24 Chat Protection Module

Detects administrator login in the 'Log in as user' (impersonation) mode. Controls and restricts access to message history. Implements dual logging: application log entries and independent recording via database mechanisms. Sends real-time notifications to the information security team via messenger, email, or webhook. Protects module settings with a master password. Provides a controlled temporary access mode (Emergency Override).

The module complicates covert use of impersonation and ensures transparent auditing of administrator actions.

Business benefits

Reduced risk of confidential data leaks.

Transparency of administrator actions.

Readiness for internal and external audits.

Compliance with 152-FZ, GDPR, and ISO/IEC 27001 standards.

Increased employee trust in the corporate system.

Important

The module operates at the application level of Bitrix24 and is designed to control access through system interfaces. Protection against administrators with direct access to the server and database requires additional infrastructure measures.

When needed, General iT can implement “Chat message protection in Bitrix24”, configure the module and verify it against the current website setup.

USER EXPERIENCE

Solution reviews

How does this solution work in a real project? Share your experience and help others choose.

Be the first to share your experience

There are no reviews of this solution on git.ru yet. Tell us what worked well and what could be improved.

Verified purchaseAdd a key if you wish. A verified review gets a badge, priority placement and more rating weight.

Open to every clientJust sign in to your account. A key is optional; all reviews are moderated.

YOUR EXPERIENCE MATTERS

Your review

YOUR PROJECT INFRASTRUCTURE

A home for your website

BEFORE YOU ORDER

Let’s go through the details.

What does the price cover?
The displayed price covers the solution itself. Platform licensing, installation and customisation are checked separately. If the page offers bundles, select the required option before submitting a request.
How do I check compatibility?
Compare the supported editions and solution version in the technical details with your project. Before installing on a live website, we recommend making a backup and checking the solution in a test environment.
Is there a trial?
The developer lists a trial of 5 days. The trial button opens the installer in your website control panel. Check the required features and compatibility before purchasing.
How much does this solution’s renewal cost?
The current renewal price is 9,950 ₽. Before you order, a manager will confirm the renewal period and whether it applies to your licence.
Can you help with implementation?
We can help install the module, check its settings and verify how it works in your project. Compatibility with other customisations and the scope of work are assessed before we begin.

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

Install solution

Enter a domain with or without https://. The installer will open in your website control panel in a new tab.

Solution screenshots

Solution screenshot