Corporate Portal

What this solution does

Corporate Portal

This module is designed to centralize internal communications, services, and company workflows. The solution consolidates key information, employee requests, and corporate activities into a single space, simplifying interdepartmental interaction and reducing the volume of routine work.

Single entry point

The platform creates a familiar environment for resolving daily tasks. Users have access to colleague contacts, up-to-date news and documents, can submit requests for internal services, track the status of their inquiries, and monitor company events.

For HR, IT, administrative, and other service units, the system serves as a unified channel for receiving and processing requests according to established rules. Employees clearly understand where to direct their inquiries, while responsible specialists receive structured data instead of scattered messages in email and chat applications.

Internal services and requests

The solution enables interaction with internal services and a ticketing system. The customer independently defines the list of available services, request templates, approval schemes, responsible employees, and access levels. This allows the portal to be flexibly configured for current business processes and developed as the organization grows.

The platform supports request handling for HR, IT, administrative departments, and other units. Administrators configure status models for processing, while employees can independently track task progress and control the final result.

Key feature

The corporate portal combines service support and the corporate environment in a single product. Employees can not only submit requests but also access news, a knowledge base, organizational structure, contacts, surveys, and onboarding materials. This makes the portal an integral part of daily work rather than an isolated tool used only when problems arise.

The Corporate portal module by MC Art allows the system to adapt to the organization's current business processes. Users can modify the menu structure, section composition, profile fields, access rights, and visual design, including logos and color schemes. Implementation begins with basic scenarios, after which functionality is expanded by connecting new services as tasks arise.

Corporate communications and engagement

The main page hosts useful materials, quick links, announcements, news, polls, and other activities. Available features include a personal cabinet, employee directory, company structure, knowledge base, feedback form, onboarding materials for new colleagues, and team communication tools. The platform supports a unified information space for offices, branches, and distributed teams, accelerating data retrieval and providing a convenient channel for internal communications.

Process manageability

Statistics on requests, user activity, news, and section visits help evaluate service demand and identify areas for improvement. Management gains a transparent view of internal processes, while service units can systematically enhance the quality of employee support.

The solution suits companies aiming to reduce manual workload on internal departments, unify operating rules across units, clarify the employee journey to services, and launch a corporate portal faster than through in-house development.

The standard package includes tools for corporate communications, internal services, surveys, media galleries, leave and business trip management, and a question-and-answer service. The available functions and scenarios can be adapted to the company's needs.

Additional modules

The Gamification and Idea Bank modules are not included in the standard package price and are purchased separately.

The Gamification module helps develop non-material motivation and employee engagement through a recognition and rewards system.

The Ideas Bank module of the corporate portal is designed for the collection, discussion, evaluation, and development of employee initiatives. It provides tools for managing proposals throughout their entire lifecycle within the organization.

General iT can take care of implementing “Corporate Portal”, including installation, configuration and result verification.