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MODULE FOR 1C-BITRIX
Income Media
The Income Media: Phone Number Hiding for Bitrix24 module restricts employee access to customer contact data and reduces the risk of unauthorized database copying. The solution masks phone numbers in the portal interface while preserving standard CRM and telephony logic. Data masking operates across all key CRM entities: leads, deals, contacts, companies, and open line chats.
The Income Media: Phone Number Hiding for Bitrix24 module restricts employee access to customer contact data and reduces the risk of unauthorized database copying.
The solution masks phone numbers in the portal interface while preserving standard CRM and telephony logic.
Data masking operates across all key CRM entities: leads, deals, contacts, companies, and open line chats.
Standard Bitrix24 functionality remains fully available; calls, messenger integrations, and other built-in mechanisms continue to work without restrictions.
Access is managed flexibly: masking rules can be configured for individual employees or user groups according to the company structure.
Configurable masking modes are supported, including partial number hiding, full character replacement, or generation of substituted values.
Users without access rights cannot view, copy, or export real contact data through the CRM interface.
The Income Media: Hide Phone Numbers for Bitrix24 module provides basic protection against mass copying of phone numbers and contact data from Bitrix24. In certain technical interface elements, numbers may remain visible because full masking could disrupt standard system functions, such as telephony.
Masking data within the Bitrix24 mobile application requires a separate module.
General iT can handle the implementation of “Income Media: Phone Number Masking for Bitrix24”, from installation to configuration and compatibility checks.
UPDATE HISTORY
New Functionality
Added the "Number Prefixes" setting - allows masking phone numbers with a prefix
Security vulnerability fixes in the module
Module Performance Optimization
Eliminated flickering of interface elements during portal page loading
Reduced the time to display content before masking is applied
Improved the smoothness of element rendering after page load
Fixed interface display errors during dynamic page updates
New Functionality
Added the "Do Not Mask in Chats" setting - allows disabling phone number masking in employee internal chats
Fixed phone number display when hovering over a call record
USER EXPERIENCE
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YOUR PROJECT INFRASTRUCTURE
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