Bastion Plus · Tails — AI-powered pet store

What this solution does

Hvostiki is a ready-made solution for a pet goods online store on the 1C-Bitrix platform, featuring built-in artificial intelligence. This product continues the Bastion Plus template line, following the LUMIÈRE jewelry solution. The storefront specializes in pet food and supplies, includes a catalog categorized by animal species, offers a subscription service for food, displays store locations on a map, and integrates AI assistants directly into the interface without separate chat bots.

The solution comprises the Hvostiki storefront, a catalog with trade offers defined by parameters taste, packaging, and size, an order checkout process, and a personal cabinet with a pet profile. Features include food subscription management, veterinary appointment booking, and an integrated artificial intelligence system. The AI performs food selection, provides initial consultations in an AI-veterinarian mode, and answers product inquiries.

Without an API key, the site operates on rules: users have access to the catalog and basic selection. With an active key (GigaChat, YandexGPT, or an OpenAI-compatible API), responses become dynamic but rely strictly on factual data from the database and reference books, excluding fabricated products or diagnoses. The AI-veterinarian does not diagnose conditions or prescribe treatment; a disclaimer is mandatory on the storefront.

This solution is designed for pet stores and small networks offering pickup and delivery services.

Online stores for pet food and supplies

A solution for rapidly launching a storefront with artificial intelligence ready to use out of the box.

Platform requirements: Bitrix edition "Small Business" or higher. For managing multiple warehouses or stores based on stock levels, the "Business" edition is recommended.

The Bastion Plus product line includes specialized solutions:

- LUMIÈRE (bastionplus.jewelry): a jewelry store with an AI concierge.

- Khvostiki (bastionplus.zoo): a pet store with AI-based food selection and an AI veterinarian.

The general architecture features a ready-made storefront, branding configuration via the admin panel, order processing, integration of cookies and counters, encryption of AI keys, an installation wizard, and step-by-step instructions within the admin interface.

Buyer interface

Homepage

Includes a Hero block and storefront sections: categories by animal type, popular items, and store advantages.

The AI food selection feature operates through a questionnaire or text query, providing recommendations based on defined rules or a model.

For authorized users, a pet strip displays a forecast: "food will last for N days," calculated based on purchase history.

A subscription block for food and access to an AI veterinarian are included (with a mandatory disclaimer).

Catalog

Sections are organized by animal type: dogs, cats, rodents, birds, aquariums, reptiles, and others.

Smart filtering allows selection by age, breed size, special needs, and product properties.

Search supports voice input via GigaChat (available only to authorized users and exclusively over the HTTPS protocol).

Product cards display the price and available packaging sizes.

The product card features an image gallery, options to select packaging or type, current pricing, and stock status. The 'Suitable for your pet?' section analyzes ingredients and diet. The 'Ask about the product' feature generates responses based on card facts using either predefined rules or a model. Users can subscribe to food delivery with adjustable frequency and automatic discounts applied in the cart. The system suggests similar products.

The shopping cart supports packaging selection, coupon entry, and displays a progress bar indicating the threshold for free delivery. Checkout includes contact details, city selection, delivery options (pickup or courier), cash on delivery, and online payment via YooKassa after key configuration. Upon completion, an order confirmation page and payment process are displayed.

The personal account requires login and registration using an email address. Sections include an overview, order history, pet management, subscriptions, addresses, and profile. The system forecasts food consumption and allows subscription management, including pausing, skipping, or canceling deliveries.

The contacts section displays stores as catalog warehouses on Yandex Maps (API key is optional). A feedback form is available. Service pages contain company information, privacy policy, terms of service, return policy, subscription terms, and bank details. The cookie consent panel blocks analytics counters until the 'Accept' button is clicked, unless the panel is disabled in settings. The module allows uploading custom CSS and JS files.

The storefront AI activates when a configured key is present. On the homepage, it assists with food selection. The 'AI Veterinarian' section provides initial consultations, while critical symptom detection ('red flags') always follows strict rules. The 'Ask about the product' function operates on the product card based on factual data.

Search and voice-to-text conversion are available only to authenticated users. The system utilizes GigaChat with voice input support and the HTTPS protocol. If the key is missing or the model fails, the interface remains stable and core rules continue to function.

Owners access the module via the Services menu, then selecting Tails. The Overview page displays readiness status, verifying the environment, structure, reference data, template, and AI integration. Quick actions and a link to setup instructions are also provided here.

The Settings section includes several blocks. The Instructions block is a post-installation checklist covering the storefront, contacts, design, map, delivery, counters, GigaChat Freemium, catalog, and legal documents. The Store block allows entering the name, phone, email, hours, tax details, Yandex Maps keys, and configuring cookies and counters. It also supports custom CSS and JS, subscription management, setting a free delivery threshold, and controlling storefront actions (install, remove, update). The Design and Brand block manages the logo, favicon, colors, font, and border radius. The AI block includes provider selection, key entry (encrypted), model selection, GigaChat scope configuration, limits, a veterinary disclaimer, a connection test button, and a log viewer. The Reference Data block contains information on species, breeds, diseases, risks, and colors, with import capability from the module supply.

Upon installation, the bp_zoo information block type is created along with a catalog and trade offers. HL reference data is generated, including pets, events, subscriptions, and the AI log. A demo catalog can be loaded optionally via the setup wizard or the admin panel.

Bastion Plus · Khvostiki is a pet store template featuring artificial intelligence integration.

Environment requirements:

PHP version 8.2 or higher.

1C-Bitrix platform edition Small Business or higher.

Required platform modules:

Information blocks, Trade catalog, Online store, Highload blocks.

Artificial intelligence settings:

AI usage is optional. For voice interaction, the GigaChat model and HTTPS protocol are required.

Payment processing:

The standard YooKassa processor is used. Payment keys are entered by the site owner.

Important limitations and features:

The demo version does not include real pet food brands or photographs; all data is fictional and intended for educational purposes only.

API keys for artificial intelligence, Yandex Maps, and payment systems are entered by the user; secret data is not included in the delivery.

The AI veterinarian function is designed solely for reference support and does not replace an in-person veterinary appointment.

When removing the module, the user can choose to preserve the created data or delete it completely.

General iT can prepare “Bastion Plus · Tails — AI-powered pet store” for production, configure its main settings and adapt it to the website requirements.