Sotbit: B2B Cabinet

What this solution does

Sotbit: B2B Cabinet is a foundational solution in the Sotbit.B2B product line. It operates with standard Bitrix24 user profiles and provides the essential functionality required to deploy a counterparty personal cabinet.

A video demonstrates the capabilities of the Sotbit: B2B Cabinet platform.

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A common issue is the lack of transparency and feedback. Buyers may face difficulties tracking order statuses, contacting technical support, and receiving responses from suppliers.

Manual data entry and inefficient order processing workflows often lead to errors, delivery delays, and reduced customer loyalty.

Manual handling of customer requests and problem resolution requires significant spending on personnel and resources.

Managers spend a significant portion of their working time on routine tasks: order processing, price list distribution, document requests, and status updates. This reduces the time available for active work with existing clients.

The system may display outdated stock information. Partners must regularly request up-to-date price lists, as product data is frequently updated.

Exchanging documents and data with partners is often complicated by the lack of a unified platform. This results in fragmented information and hinders communication with both partners and suppliers.

Slow response to requests and orders, along with long processing times for customer inquiries, can lead to dissatisfaction and cause clients to switch to competitors.

The absence of dedicated B2B cabinets and portals limits personalization capabilities. Without these tools, it is impossible to adapt the user experience or create individual offers that match customer requirements.

A common issue is the lack of tools for deep data analysis. Without a unified system for collecting and processing customer and order information, making strategically important decisions becomes difficult.

Marketing efforts often yield insufficient results. The lack of a unified platform for promoting services and products complicates interaction with the target audience and hinders tracking campaign outcomes.

The Sotbit.B2B portal is built on the 1C-Bitrix platform, providing access to all its capabilities and tools.

Rapid deployment. The ready-made solution allows reducing implementation time to two weeks.

Sotbit: B2B Cabinet is a ready-made solution for organizing work with corporate clients. The product enables the establishment of an effective partner interaction system, providing the necessary functions for the B2B segment.

Modular architecture enables flexible scaling. The solution allows starting with a basic version and upgrading to an extended feature set as needs grow, without data loss.

A free demo mode is available. Before purchase, the solution can be tested on the customer's infrastructure.

One-time payment model. The license is purchased without hidden fees. Support and updates are available via a separate annual agreement.

The interface features a minimalist design focused on readability, a logical structure, and ease of working with information.

The module provides two-way synchronization with the 1C system. It automatically updates product cards, current prices, warehouse stock levels, order statuses, and required documents.

The module provides seamless integration with the Bitrix24 platform. It automates sales processes, client communications, and document management by synchronizing data between systems.

The module enables connecting a retail online store to create a full-fledged wholesale-retail trading platform. It supports integration with any B2C template running on the 1C-Bitrix platform.

The solution supports customization and extensions. This enables flexible configuration of functionality to meet specific business processes and individual requirements.

Turnkey implementation is provided by the company's internal development team and partner network. Services cover the full installation and configuration cycle of the system.

Free technical support is included. A free consultation and basic solution setup are also provided.

Mobile application that extends the functionality of the personal B2B cabinet.

The solution is included in the Russian domestic software registry under number 20978. It has received accreditation from the Ministry of Digital Development, Communications and Mass Media. The registration date is December 29, 2023.

The Sotbit.B2B product is available in four editions, each featuring a distinct set of capabilities.

The video overview presents the functional capabilities of the various editions of the Sotbit.B2B solution.

The interface follows a minimalist design: free of excessive decoration, featuring a clean grid and neutral colors. The primary focus is on high readability, logical structure, and ease of data interaction.

To access the B2B cabinet, the counterparty must complete registration. The process consists of two stages: user registration and company registration. Optionally, the second stage can be skipped to speed up registration; in this case, the company will be created later within the personal cabinet. Application moderation is also available, granting access only after administrator approval.

The product catalog is available in two display formats: tile and table.

The tabular display view supports configuration of the columns to be shown.

The counterparty can independently place orders at any convenient time using a simple and intuitive interface.

The user can download the price list in Excel format, mark the required items in the file, and upload it back to the site. After processing, the selected items are automatically added to the cart, allowing the counterparty to place an order immediately.

After an order is placed, the system automatically generates a PDF invoice and sends it to the counterparty's email address.

Creating order templates simplifies the process for counterparties to place recurring orders.

The personal B2B cabinet for a counterparty stores the complete history of all their orders. Users can at any time view details of previously placed orders and quickly repeat a required order.

Thanks to the 'Sotbit: Multi-cart' module included in the platform, users can work with multiple carts simultaneously. A counterparty can add different products to separate carts and create orders for specific deliveries with the required product list.

The B2B cabinet displays individual prices for each counterparty. The correct cost is automatically shown in the catalog and inserted into the cart during order checkout.

In the basic configuration, prices are set manually or imported via file directly on the website. The system independently determines and displays the appropriate rates for each specific client.

In the extended configuration with the 'Sotbit: Advanced 1C Exchange' module, prices are managed within 1C. Conditions are created in the accounting system through individual agreements or separate price lists and are regularly synchronized with the website, ensuring all counterparties always see up-to-date terms.

Business partners no longer need to contact managers to obtain documents. They can now log in to their dedicated B2B cabinet and download the required file directly.

The 'Sotbit: Commercial Proposals' module provides seamless integration with the B2B cabinet, enabling the creation and publication of personalized proposals for counterparties. Documents are displayed in a dedicated section of the personal cabinet. Buyers can download the proposal as a PDF file or add items from the document to the cart with a single click.

Counterparties can request commercial proposals directly through their personal cabinet without involving managers. They can also create price lists and edit them using the built-in editor.

The B2B client profile includes a panel with blocks and widgets displaying key information: order statuses, unpaid invoices, cart items, subscriptions, and other data. Users can independently customize the workspace by adding, removing, or renaming widgets, as well as repositioning them using mouse drag-and-drop technology.

Each counterparty in the personal cabinet is assigned a dedicated manager. You can quickly contact them or request a callback.

Business partners can submit inquiries regarding orders, accounting, and other matters directly to responsible managers through the ticketing system. Requests are automatically routed to the appropriate specialists.

The solution operates on the Bitrix24 platform, creating a unified environment for interaction between managers and counterparties. Counterparties use the B2B cabinet interface, while company staff use the standard CRM interface. Data, including orders and documents, is automatically synchronized between these interfaces.

The B2B platform displays correctly on all mobile devices and tablets, automatically adapting to the screen resolution.

The Sotbit: B2B Cabinet solution supports PWA technology. This allows counterparties to install the personal cabinet as an app directly from the browser onto the smartphone home screen.

This module extends the B2B cabinet functionality, providing partners with tools to work via a mobile device. It enables order placement, catalog browsing, cart management, communication with support, and receipt of notifications.

The ready-made B2B portal enables rapid deployment of a full-scale wholesale-retail online store. The solution supports seamless integration with any B2C template built on the 1C-Bitrix platform. For the retail component, you can use the 'Sotbit: Retail' template or any other solution from 1C-Bitrix developers.

The B2B Cabinet platform by Sotbit is used by more than 500 companies. Its key feature is universality: the solution is not tied to a narrow industry niche and easily adapts to various business activities.

Technical support provides consultations on platform functionality and configuration.

The Sotbit.B2B solution offers a 30-day demo mode to test the platform functionality before purchase. Installation and setup during the demo period are supported by technical assistance.

A demonstration of the B2B platform's functional capabilities can be conducted using Yandex.Telemost, Skype, or Zoom.

B2B Cabinet template by Sotbit. The solution is designed for managing corporate clients within an online store. Features include order management, personalized pricing, and terms for wholesale buyers. Compatible with the 1C-Bitrix platform.

B2B cabinet template by Sotbit. Designed for organizing work with corporate clients.

Technical support is available at cabinet.sotbit.ru/support.

“Sotbit: B2B Cabinet” can serve as the project foundation, while General iT can take care of installation, configuration and required customisation.