What this solution does
A module for 1C-Bitrix that creates a floating feedback widget with a button builder. The tool allows placing elements for communication via messengers, social networks, email, phone, marketplaces, and video services on a website. The solution simplifies visitor interaction and helps increase conversion to inquiries.
The component is compatible with online stores, corporate portals, landing pages, and service projects. Installation does not require modifying the site template. Buttons are automatically connected on the public part of the resource.
The widget supports multiple display modes and an extensive library of icons for popular services. Users can create custom buttons and upload unique icons. Separate settings are available for each domain in multi-site installations.
Fine-tuning of the widget position, margins, button sizes, and icon sizes is available. Appearance is controlled through parameters for rounding, shadows, gradients, animations, blinking, and cyclic color changes. Display can be restricted by device type, specific pages, or working hours.
The module supports UTM tags and analytics goals for click tracking. It allows configuration of a welcome popup with a customizable display delay.
The module includes built-in templates for popular services: Max, Telegram, WhatsApp, VK, OK, Viber, WeChat, TikTok, X (Twitter), Pinterest, Twitch, Snapchat, Vimeo, YouTube, RuTube, Ozon, Wildberries, Yandex Market, MegaMarket, Google Play, RuStore, Microsoft Store, App Store, AliExpress, as well as standard options for phone calls and email. Integrations are available for JivoChat, TenChat, Habr, VC, and Dzen.
Custom buttons can be created with unique names, links, and custom icons when needed.
The functionality improves company contact accessibility and reduces the user journey to a single click. It helps highlight priority communication channels and adapts the display to the site design without modifying the layout. The solution is suitable for multi-site projects requiring different configurations for various storefronts.
Typical use cases include quick transitions to messengers for pre-purchase consultations and displaying phone call buttons for mobile users.
The module enables the creation of separate feedback buttons for different websites within a single 1C-Bitrix installation. It is suitable for promotional landing pages focused on a primary communication channel, as well as for online stores requiring redirection to marketplaces, social networks, or external brand platforms.
Configuration is available via the Administration Panel section 'Marketing → Messenger Buttons' or through the path 'Settings → Product Settings → Module Settings → Feedback Widget'.
General iT can install and configure this module and check how it works on your website.