Zabotix Chatbot Builder Box Edition. Edition with Integrated Editor

What this solution does

This edition of the Zabotix chatbot builder for the boxed version is designed for operation within a closed environment. All module components, including the editor, are installed on your server and do not require connection to external developer servers. The tool enables automation of customer service in Bitrix24 and allows creating chatbots for open lines without programming. It is suitable for sales, marketing, customer support, and other business processes. The functionality allows delegating routine tasks to the bot.

Zabotix Chatbot Builder (boxed version) with an integrated editor by Itees automates sales and customer support processes. The tool qualifies potential clients, collects data through personalized dialogues, and generates recommendations based on the gathered information. Data is automatically stored in Bitrix24 CRM, supporting flexible segmentation and further automation. The system moves deals and leads between stages, leveraging Bitrix24 capabilities for scheduling calls and meetings, as well as sending emails and messages. The chatbot replaces standard low-conversion web forms with engaging dialogues, increasing sales department efficiency without expanding the staff. Routine operations are delegated to the bot, freeing up employee time for productive client interaction. The solution optimizes service processes and accelerates response times to customer inquiries.

Zabotix Chatbot Builder (boxed version) with an integrated editor by Itees. The solution provides 24/7 customer support without breaks or downtime. The bot handles multiple conversations simultaneously without waiting for previous dialogues to finish, accelerating response times and increasing support team productivity. Automating routine inquiries frees up staff time for complex and non-standard tasks.

Integration with messengers is achieved via Bitrix24 open lines or external modules, ensuring compatibility with any platform. To utilize specific messenger features not supported by standard Bitrix24 tools, a chatbot token can be specified in the connection settings. This unlocks extended capabilities, such as custom keyboards in Telegram. The system also supports automating communications based on deal or lead stages.

Zabotix Chatbot Builder (boxed version, edition with integrated editor) by Itees. This module leverages Bitrix24 bots to automate individual dialogues with clients in messengers when a deal or lead reaches a specific stage. For instance, the chatbot can send detailed purchase information immediately after payment is received or collect additional data required for order processing or event registration. Dialogues can be initiated at any point following the client's first contact. The tool enables flexible configuration of service processes to enhance customer support quality.

When needed, General iT can implement “Zabotix Chatbot Builder Box Edition. Edition with Integrated Editor”, configure the module and verify it against the current website setup.