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MODULE FOR 1C-BITRIX
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Chatbot builder for internal Bitrix24 chats. The solution enables automated employee notifications, internal request registration, and the management of training, testing, and onboarding processes directly within the messenger interface. Bot capabilities: - Employee training and testing. - New hire onboarding.
Chatbot builder for internal Bitrix24 chats. The solution enables automated employee notifications, internal request registration, and the management of training, testing, and onboarding processes directly within the messenger interface.
Bot capabilities:
- Employee training and testing.
- New hire onboarding.
- Reception and registration of internal requests (e.g., for technical support or office supplies).
- Real-time notifications about company changes.
- Automated responses to frequently asked questions.
- Information search in Bitrix24 help documentation or external sources directly from the chat.
The tool is particularly useful for department heads, HR specialists, and IT departments.
Features of created scenarios:
- Asking questions, collecting, and saving answers.
- Sending messages and notifications to employees during work processes.
- Assigning tasks to employees.
- Waiting for task completion by the responsible person or acceptance by the assigner before proceeding to the next scenario step.
- Integration with smart processes: creating, searching, and editing records.
The module enables management of CRM entities: creating, searching, and editing leads, contacts, companies, and deals. It supports launching business processes based on these entities. Scenarios for training, testing, and other tasks can be executed in isolated chats. Bots answer user questions, send SMS messages, and perform searches on external websites, delivering results to the chat. The functionality is designed to automate employee workflows within the Bitrix24 environment using the provided builder.
General iT can install and configure this module and check how it works on your website.
UPDATE HISTORY
Fixed an issue with launching the initial node in a new dialog
Fixed an issue with loading reference data in the editor
Fixed an issue with checking the uniqueness of the group name
Improved the stability of displaying bot messages in the chat.
Fixed an issue with the bot ignoring the /start command
Fixed an issue with the incorrect order of message sending in the chat
Improved the bot's response speed when the "Prohibit direct access to PHP in bot actions" parameter is disabled
Fixed an issue with loading certain data in the chat-bot editor
Fixed an issue with employee access to the chat-bot settings component
Fixed an issue with the availability of certain chat-bot actions in the editor
Fixed an issue with opening the API settings import
Improved the security and reliability of background processes.
Updated the component styles for compatibility with new versions of Bitrix24.
Fixed an internal error in external API operations
Fixed an error in the monitor when switching between pages
Fixed an error in the monitor regarding the display of the last launched node
Fixed an error in displaying additional responses
Fixed an error when adding files to a task
Fixed an error when importing scenarios in multi-bot mode
Added support for polling requests for the external API request action. The new parameter allows waiting for changes in the API response before proceeding further in the scenario
Added support for rounding in calculations
Added support for negating conditions in the CRM search action
Disabled support for the standard /help command. Now this command can be used in any node alongside any other commands (except the /start command, which is used in the start node)
The default behavior of the mouse wheel has been switched to "screen scrolling" instead of changing the zoom level
In the user response settings, the default for "when the answer is not in the list" has been changed. Previously, it was set to "run an unknown command". Now it is set to send a message waiting for a response from the list
Fixed an internal error
Fixed an issue with connecting module classes
External API integration implemented
Improvements to export and import functionality
Conditions now support validation for multiple fields (Contains, Equals)
Added support for Yes/No type fields in create and update actions for CRM entities and smart processes, as well as when working with variables
Added ability to validate variables against intents in chatbot conditions
In the variable fill action for the "Link to User" type, manual entry of the user ID is now supported
For the "by command" assistant, the ARG_STRING parameter has been added, allowing additional parameters to be passed to the chatbot script when the assistant is triggered by an operator command
Editor: Added ability to edit user response settings from the node preview
Editor: Added ability to drag and drop bot actions with the mouse in the node preview
Editor: Increased the height of the editor field
Editor: Implemented a number of other improvements to the chatbot script editor
Added the ability to choose whether to delete or preserve data during module uninstallation
Added new functionality: "Intents"
Added the ability to create more than one chatbot
Added the ability to change the starting node for each chatbot
Added the ability to enable or disable debugging for each chatbot
Added the ability to edit links in the text sending action
Added support for Turkish language
Removed numbering for hidden responses; such responses now work only based on the specified text and do not disrupt the numbering of visible responses
Improved the card sending action
Improved data loading in the editor
Significantly restructured the bot settings
Fixed an issue with keyboard display when sending a file simultaneously
Fixed several errors in smart process operations
Fixed several errors in import operations
Fixed an issue with scenario loop detection triggering when sending multiple files
Fixed issues in trigger import
Added support for multi-list
Added support for the Yousapp connector
Fixed an issue with connection loss when deleting a node
Fixed an issue with lack of response to task completion
Fixed debug display
Fixed scenario restart when a user leaves the chat
Fixed a bug in message handling
Fixed an issue with notifications
Fixed the display of CRM field names in debug mode
Added the ability to run the bot in assistant mode in group chats with multiple users
Large list output with pagination now updates without duplicating messages
Added support for calculations for variables in the variable filling action
Added a filter for variables in triggers
Resolved compatibility issues with new versions of Bitrix24
Fixed several module issues
1. Support for the special symbol {\s} has been added to conditions. It enables searching for whole words in message content, including recognition of the beginning and end of a line.
2. A parameter has been added to define the default number of items displayed on the selection page when using a response from a pre-installed list.
3. For manual answer lists, the ability to save the answer to a variable has been added in two variants: the answer text and the answer number.
4. For all non-manual answer types, the ability to add additional manual answer variants has been introduced.
5. A check for the CRM working mode (with or without leads) has been added to action conditions.
6. The ability to link an entity created by the bot (contact, company, or deal) to a lead upon entity creation has been added.
7. The task creation action now includes a working time tracking parameter, allowing the allocation of specific time for the task.
8. For manual answers in the node preview, the ability to establish a link immediately to a node in another scenario has been added. Previously, links could only be established to nodes within the current scenario.
9. Support for deal pipelines (funnels) and deal stages has been added for the pre-installed list answer type.
10. The styling for linking a manual answer to another node has been updated.
11. Additional interface improvements to the editor have been implemented, and some bugs and issues in the editor's operation have been fixed.
1. Changes to the behavior of the "Send Card" action
2. Fixed an error with setting the deadline for a task
3. Added support for displaying different phone fields from the employee card
4. Removed the keyboard lock in internal chats when the response does not match the specified list of responses. Added keyboard duplication in case of sending a message with incorrect input
5. Fixed an error creating smart process items in some cases
6. Fixed an error sending links
7. Fixed an error sending debug information
8. Fixed an error editing the assigner and responsible person, occurring when editing the task creation action
9. Fixed an error with the unavailability of the REST method for running a scenario
10. Increased the startup speed of the module interface
1. Changes to the behavior of the file sending action
2. Fixed a number of errors
1. Added a new trigger type "Event Reaction: User Registration", allowing a scenario node to be launched for a new user on the portal.
2. Added the "Launch Scenario Node" robot, allowing a scenario node to be launched for any user.
3. Now, when a trigger with the action "Ignore Message" is triggered, the debug information will indicate the reason for ignoring (which specific trigger was triggered and why).
4. Added the ability to export and import a group of scenarios.
5. Added the ability to export portal data used in scenarios (fields, smart processes, lists, groups) along with the scenarios and import them into another portal.
6. Now, when exporting scenarios, only the variables directly used in them are exported.
7. Interface fixes; export and import now work in embeds.
8. Added the ability to save files sent by a user in the chat to variables.
9. Added the ability to attach files from variables to tasks, CRM fields, and smart process fields.
10. Fixed some errors.
Fixed the "Launch Business Process" action
Added the "Internal Search" action
Fixed a number of errors
Fixed a number of errors
Fixed a number of errors
Improved PHP 8 support
Added PHP 8 support
Fixed a number of errors
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