What this solution does
The module adds a comments block to the standard knowledge base builder, utilizing the native Bitrix24 comments functionality. Employees can report errors or typos directly beneath the relevant text. Colleagues can express appreciation for useful materials and ask questions about the content, with the article author responding within the same block.
After installation, the knowledge base editor allows comments to be placed after any block on a page. Two modes are supported: shared and separate comments. In shared mode, a single discussion thread spans the entire knowledge base; this is configured by reusing an existing block identifier in the settings. In separate mode, each material maintains its own independent discussion thread; a unique block identifier must be assigned in the settings to prevent comment duplication.
General iT can install and configure this module and check how it works on your website.