Integration with CRM WS. Car Rental

What this solution does

The module automates data exchange between the website and the WS Car Rental CRM system. Its functionality enables information synchronization to improve service efficiency.

The module integrates CRM WS Car Rental with websites built on the 1C-Bitrix platform. Configuration is performed via a user-friendly control panel. It supports connection to the Car Rental solution as well as to sites with any standard template or custom design through an API. Integration with non-standard sites requires a programmer's assistance.

Automated Request Tracking

To ensure high-quality service, configure the time zone and vehicle pickup and return times in the module settings. This ensures that requests from the website enter the CRM system according to your company's working schedule, preventing missed clients.

Data Synchronization

The module automates data exchange between the website and the CRM, eliminating manual entry. The following data types can be synchronized:

- Vehicles;

- Services;

- Tariffs;

- Pickup and return locations;

- Requests.

The solution provides a ready-to-use sales tool combining a website and CRM system, developed based on industry experience.

The integration module for CRM WS Car Rental enables automatic transfer of vehicle photos to the website. If images are already present in the CRM system, simply enable the corresponding option in the settings to display them in the vehicle cards.

Integration module with a CRM system for the standard 'Car Rental' solution. It ensures synchronization of car rental data between the website and the customer management system. The functionality is available in the administrator panel based on the standard configuration.

Integration with CRM WS. Car Rental

Real-time data updates

Time is a critical resource. Delays in order processing, forced vehicle replacement due to unavailability, or date changes can lead to customer loss and damage to the company's reputation. To mitigate these risks, real-time synchronization between the CRM system and the website has been implemented. Visitors see accurate information regarding vehicle availability for specific dates, eliminating booking errors.

Increasing average order value

Additional services configured in CRM WS Car Rental are automatically displayed on the website. Customers can independently select options and form an individual rental tariff based on their needs. The ability to add a child seat, a full tank service, or choose a return location (such as an airport) enhances the value of the offer and contributes to an increase in the average order value.

The module allows flexible configuration of additional service costs according to the types available in the CRM WS Car Rental system. Supported billing models include one-time fees, daily rates, and a percentage of the rental cost. After a successful import, additional service data is automatically displayed on the website.

Integration module with a CRM system for the standard 'Car Rental' solution. It ensures synchronization of car rental data between the website and the customer management system. The functionality is available in the administrator panel based on the standard configuration.

Integration module with CRM system for the 'Car Rental' standard solution.

Flexible import period configuration

Users can independently set the start time for synchronization and define the required exchange frequency, tailoring the process to specific business workflows. The order status check feature for the past period enables monitoring of the timely conversion of car reservations into confirmed orders on the website, ensuring data accuracy not only within the CRM but also on the public-facing site.

Customer Service Points

Add an unlimited number of service points available to customers. The system supports specifying different locations for vehicle pickup and return, as well as configuring additional fees for delivery to the selected point.

Integration module with a CRM system for the standard 'Car Rental' solution. It ensures synchronization of car rental data between the website and the customer management system. The functionality is available in the administrator panel based on the standard configuration.

The module provides integration with a car rental management system. Starting with the 1C-Bitrix Standard license, integration with the 'Web Forms' component is available. This allows the use of standard tools to create and process requests submitted via the website. The available API enables customization of components to fit specific organizational business processes.

If “Integration with CRM WS. Car Rental” is required, General iT can help with installation, configuration and a technical check after integration.