BoostReviews: Product Reviews

What this solution does

BoostReviews is a module for 1C-Bitrix online stores designed to increase the number of product reviews without additional costs. The solution is built on the user experience of major Russian marketplaces, making the review process simple and familiar for buyers. It helps improve brand reputation, service quality, and drive sales.

Based on client experience, the module enables free collection of reviews for 10% of ordered items. This allows even small stores to recoup the module's cost within the first month of operation.

The solution enables review management at the level of leading marketplaces. Ratings and text reviews from real customers, supplemented with photos, serve as a powerful marketing tool. Their presence in product cards increases customer trust, stimulates purchases, and improves the site's SEO ranking factors in search engines.

How to encourage customers to leave reviews? Major online platforms solve this by prompting buyers to rate their purchase immediately after the transaction. The BoostReviews module for 1C-Bitrix enables you to implement this proven approach in your store. Its key feature is a customizable pop-up notification that offers authenticated users the opportunity to review their purchased items.

2. Extended reviews are available only for products actually purchased by the customer. The functionality allows attaching photos, submitting a rating, and separately listing pros and cons.

Displaying reviews in the product card in Rich content format includes a unified gallery of user photos, display of the average rating, and filters for viewing reviews by rating and photo availability.

Display of the review count and average product rating on category pages.

5. Users can leave reviews not only in product cards but also on the detailed order page within their personal account without reloading the page.

A dedicated page in the client's personal account displays all reviews. Users can manage their submissions by changing ratings, editing the text, or deleting the review.

Administrators can publicly respond to reviews. An automatic notification is sent to the reviewer's email address.

8. Automated email notifications to the site administrator when users add, modify, or delete reviews.

9. Optional administrator pre-moderation for both new reviews and user-edited reviews.

Intuitive management of reviews and module settings in the admin panel.

The BoostReviews module by Profi is designed to collect extended feedback from buyers, helping them make informed decisions when selecting products. Implementation experience in online stores shows an increase in the number of reviews collected and an increase in the time visitors spend on the site.

General iT can install and configure this module and check how it works on your website.