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AI Consultant - Chat-Online

MODULE FOR 1C-BITRIX

AI Consultant - Chat-Online

AI Consultant - Chat-Online

The Chat-Online module provides an online chat with an AI consultant for websites built on the 1C-Bitrix platform. It exports product data from selected information blocks, including names, prices, properties, sections, and trade offers, as well as content from service, promotion, and contact pages.

Technical details

Published
26 October 2026
Version
1.0.3
Installed
Fewer than 50 times
Compatible editions
Start, Standard, Small Business, Business
Responsive design
No
Composite support
No
Compatible with Sites24
No
Developer
AI Consultant - Chat-Online

What this solution does

The Chat-Online module provides an online chat with an AI consultant for websites built on the 1C-Bitrix platform. It exports product data from selected information blocks, including names, prices, properties, sections, and trade offers, as well as content from service, promotion, and contact pages. The AI uses this data to respond to visitors by selecting products based on parameters, suggesting close alternatives when exact matches are unavailable, and displaying product cards directly within the chat window.

Key capabilities include answering questions about the catalog and site pages in Russian, automatic catalog updates when products or sections change, and the ability to transfer conversations to a live operator with email notifications. Administrators can configure prohibited topics, response tone, and length, and test the chat in the admin panel before showing it to visitors. The widget appearance is customizable regarding colors, button style, window size and position, and text labels. The module supports multi-site deployment and offers analytics for visits and dialogues within the service account.

Operation of the module requires an account with the external service. Request processing and response generation occur on the service's servers, and AI usage is a paid service.

The AI Consultant - Chat Online module offers three tariff plans.

Free plan (0 RUB/month): chat with operators without AI, 100 dialogues, 50 products, 1 website, 2 operators.

Standard plan (5,000 RUB/month): AI consultant, 1,000 dialogues, 10,000 products, 2 websites, 4 operators.

Pro plan (19,900 RUB/month): AI consultant, 5,000 dialogues, 500,000 products, 10 websites, 15 operators, web search, priority support.

Payment is available for terms of 1, 3, 6, or 12 months via the service account or on the Tariff tab in module settings.

Data transferred to the service

The service receives the product catalog, content of selected information blocks, visitor messages in the chat, and the page address where the chat is open. The module does not export website user data (accounts, orders, buyer contacts).

General iT can install “AI Consultant - Chat-Online”, configure its settings and verify its operation in the existing project.

USER EXPERIENCE

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YOUR EXPERIENCE MATTERS

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YOUR PROJECT INFRASTRUCTURE

A home for your website

BEFORE YOU ORDER

Let’s go through the details.

Is installation free?
The solution itself is free. Installation, configuration and customisation services are agreed separately. A compatible platform and an appropriate platform licence are required.
How do I check compatibility?
Compare the supported editions and solution version in the technical details with your project. Before installing on a live website, we recommend making a backup and checking the solution in a test environment.
Can you help with implementation?
We can help install the module, check its settings and verify how it works in your project. Compatibility with other customisations and the scope of work are assessed before we begin.

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

Install solution

Enter a domain with or without https://. The installer will open in your website control panel in a new tab.

Solution screenshots

Solution screenshot