What this solution does
The module facilitates the organization of anonymous eNPS (Employee Net Promoter Score) surveys to assess employee loyalty. It enables analysis of individual survey results and tracks changes over time when multiple survey rounds are conducted. Reporting is available for the entire company as well as for specific departments.
The standard questionnaire includes:
1. A rating of willingness to recommend the company as an employer on a scale from 0 to 10 (mandatory question).
2. An open-ended question regarding potential improvements within the company.
3. An open-ended question about current strengths of the organization.
4. An open-ended question about key differentiators compared to other companies.
The employee loyalty index is calculated using the standard methodology: respondents are categorized into three groups — detractors (scores 0–6), passives (7–8), and promoters (9–10). The index is derived by subtracting the percentage of detractors from the percentage of promoters.
Upon installation, a section titled "eNPS Survey Management" appears in the left menu for creating new surveys and viewing results. The generated survey link can be copied and shared via the corporate news feed or internal messaging platforms.
General iT can install and configure this module and check how it works on your website.