What this solution does
The module instantly notifies managers in the MAX messenger about new online store orders, web form submissions, and new elements in selected information blocks. This solution is particularly useful for editions lacking the Web Forms module, such as Start, where submissions are often saved to information blocks. The tool functions as an alert system within a channel or a chat with a bot, rather than a visitor-facing chat widget.
The free version offers notifications for new orders, submissions from a single selected web form, and the creation of an element in a single selected information block. The limit is set to 30 messages per calendar month. There is support for a single recipient identified by chat or channel ID. Features include connection verification, a test message, message queuing via the Bitrix agent, and a brief log of recent sends.
System requirements include PHP 8.2, outgoing HTTPS access to the MAX API (host platform-api2.max.ru), and a bot configured in the business.max.ru account. Processing orders requires the sale module, forms require the form module, and information blocks require the iblock module (available in all Management editions).
Advanced features such as unlimited sending, order status changes, support for multiple forms and information blocks, multiple chats, custom templates, filters, and a full log are available in the separate paid solution MAKE MaxNotify Pro.
Technical support provides responses on business days with a reaction time of up to two business days.
General iT can install “Notifications in MAX: orders, forms, information blocks”, configure its settings and verify its operation in the existing project.