Comments on the website — a comment module with text quoting and moderation

What this solution does

The Exiterra Comments module for Bitrix-based websites provides interactive discussions linked to specific text fragments. The context citation technology allows users to highlight paragraphs, sentences, or facts within an article and comment directly on that context, transforming reading into a structured dialogue.

Key feature: "Select and Comment". Highlighting any text segment instantly reveals a button to add a comment to that specific fragment. Each message is strictly bound to the selected text, ensuring discussion precision. The article text displays links to comments, enabling readers to navigate between the discussion and the source material seamlessly.

The module is designed to increase audience engagement, extend time on site, and improve SEO metrics through an intelligent moderation system and structured discussions.

The Exiterra Comments module provides threaded discussions with text quoting and reply capabilities. Users can express emotions through likes and emojis to increase engagement. Guests are allowed to post comments, while registered users receive extended permissions.

The system features intelligent moderation with flexible modes including pre-moderation and post-moderation, along with automatic spam filtering and stop-word management. Administrators control review queues, manage user accounts including blocking, and view IP addresses. Protection against abuse and spam includes a complaint system and invisible CAPTCHA for guests.

All comments are indexed by search engines as part of the page content, enhancing page value and traffic. The solution is optimized for high user and comment volumes, utilizing smart caching and fast scripts that perform well even on low-end devices. This is a native module for 1C-Bitrix, not a third-party widget, ensuring full data control and design adaptation to the website.

The Exiterra Comments module provides an intuitive interface optimized for both desktop and mobile devices. The solution is delivered ready-to-use, featuring an administrative moderation panel and a universal comment design.

Any site visitor, whether a guest or a registered user, can post comments on articles. Registration and authorization are required to access extended privileges.

The smart quoting feature allows users to comment on specific highlighted text fragments. A 'Comment on excerpt' button appears next to the selected text. Clicking it opens the reply form and automatically generates the quote. Published comments include an anchor link pointing to the relevant text location, while the text itself contains a backlink to the comment.

The system supports threaded discussions. Users can reply to other participants' messages, creating a hierarchical tree structure. Long discussion threads can be conveniently collapsed and expanded.

Interaction tools include a comment editor with support for reactions, emojis, and text formatting. Comments can be rated using like and dislike buttons, with a total rating counter displayed. Additionally, users can copy a direct link to any specific comment.

The Exiterra Comments module enables publishing reviews with text citation capabilities and an integrated moderation system. Users can submit complaints directly to moderators and view the total comment count for an article. Content owners can edit their own messages within a limited period after publication.

Administrators and moderators access a control panel featuring filters to view all comments, new entries, those awaiting review, and spam. The toolkit allows approving, hiding, or deleting entries, as well as instantly navigating to the page containing the comment. Moderators can quickly reply to users and edit other people's messages.

The user management section provides information about the author, including their status and IP address. Functions include temporary or permanent account blocking and mass deletion of all comments from a specific user.

Moderation settings allow enabling or disabling commenting for unregistered guests. The publication mode can be selected as pre-moderation (publishing after review) or post-moderation (immediate publishing). Filter configuration allows specifying stop words to automatically route messages for review or to spam. The complaint threshold is also configurable, triggering automatic re-moderation when reached.

Display settings specify the content container ID required for proper citation formatting.

The module allows flexible configuration of the number of comments displayed on a page before full loading. An option is available to control whether the last modified date of the page updates when a new comment is posted. Users can adapt the module's CSS styles to match the site's design.

Technical and SEO capabilities include full indexing of comments by search engines. Spam protection is provided via an invisible captcha for guest users. The module architecture ensures high performance even when handling large articles with thousands of comments.

Installation on selected site sections is straightforward. The solution is compatible with all current versions of the 1C-Bitrix platform, including the 'Site Management' and 'Composite Site' editions, and supports Bitrix authentication. Importing a comment database from third-party platforms (such as Disqus, Tolstoy, and others) is possible via Excel or CSV files, though this operation requires the involvement of a programmer.

General iT can install and configure this module and check how it works on your website.