What this solution does
The 'Notifications in MAX' module delivers website submissions directly to a personal chat or a manager group in the MAX messenger. The module integrates with 1C-Bitrix email events: when a client submits a form, the team sees the request in MAX and can respond without opening email or accessing the admin panel.
Features:
— Website submissions and emails appear in MAX chats, optimized for mobile viewing;
— Support for one or multiple bots to separate traffic by forms, websites, or departments;
— On multisite installations, notifications from multiple sites are aggregated into selected chats;
— Use of ready-made text from Bitrix email templates or custom text with submission fields (#NAME#, #PHONE#, etc.);
— Option to disable Email delivery if email notifications are no longer needed;
— Test sending and log for verifying message delivery.
Setup takes a few minutes and requires no third-party modules. Create a bot in the MAX cabinet, enter the token in the module, add the bot to the chat, and select a template. Administrator rights on the website are sufficient.
Requirements: PHP 8.1 or higher, current version of 1C-Bitrix: Site Management, and outgoing HTTPS access to the MAX API.
When needed, General iT can implement “Notifications in MAX”, configure the module and verify it against the current website setup.