What this solution does
The 'Order Merge' module automates the consolidation of multiple orders into a single document, accelerating processing and reducing the risk of errors. This functionality is designed for scenarios where a customer places a repeat order, adds items, or requests consolidated delivery. For instance, wholesale clients often place orders in parts; the module eliminates the need to manually transfer items between documents, thereby removing human error.
The tool operates within the 'Orders' section of the 'Small Business' and 'Bitrix24' editions. The workflow involves selecting the required orders, choosing the 'Merge Orders' action, and confirming it. Next, specify the target order for the transferred items and determine the status of the source documents—either cancel or delete.
Key capabilities:
- Time efficiency: consolidation is completed in three clicks without manual data transfer.
- Customer convenience: all items are collected in a single order to simplify delivery and tracking.
- Database integrity: ability to delete or cancel duplicate orders.
The Order Merge module by Protobyte is designed to consolidate orders within the system. A demo version is available for testing prior to purchase. Full documentation for the module is publicly accessible.
General iT can install and configure this module and check how it works on your website.