Payments are experiencing issues due to temporary restrictions in Russia. If your payment does not go through, please submit a support request.Our support team is available 24/7 — we are always here to help with hosting and server issues.We are now accepting requests for dedicated server rental and colocation services in our data center.Reminder: we recommend enabling backups for additional data protection.A new VPS/VDS lineup with NVMe storage and improved performance is now available.Maintenance work on some servers has been completed. All services are operating normally.

MODULE FOR 1C-BITRIX

Protobyte.dump: Transfer of users and orders, developer: Protobyte, type: module

Transfer of users and orders

The Protobyte.dump module is designed for transferring users and orders between websites on the 1C-Bitrix platform. This solution is used when creating a new site version on a separate installation, requiring the transfer of data from the old resource. Note that the module replaces all database tables associated with orders, user carts, users, and their groups. Data is not added but overwritten.

5/5 · 2 reviews
From the 1C-Bitrix Marketplace

Technical details

Published
19 November 2024
Updated
29 July 2026
Version
1.4.2
Installed
100–499 times
Compatible editions
Start, Standard, Small Business, Business
Responsive design
No
Composite support
No
Compatible with Sites24
No
Developer
Protobyte.dump: Transfer of users and orders, developer: Protobyte, type: module

What this solution does

The Protobyte.dump module is designed for transferring users and orders between websites on the 1C-Bitrix platform. This solution is used when creating a new site version on a separate installation, requiring the transfer of data from the old resource.

Note that the module replaces all database tables associated with orders, user carts, users, and their groups. Data is not added but overwritten. For correct operation, the 1C-Bitrix versions on both sites must be identical, as differences in database structure may cause errors. During user transfer, user logins and passwords are completely replaced with values from the source site.

The module ensures website encoding in UTF-8.

Usage procedure:

1. In the module management section, navigate to Services -> User and Order Transfer, go to the Export tab, and create a data archive.

2. Copy the resulting archive to the target website for import.

User and order migration can be performed manually or via the Import tab of the module. Before proceeding, create a full backup of the new site's data, including the database. Restore the archive on the new site using standard 1C-Bitrix tools: navigate to Settings, then Tools, select Backup, and upload the file from the backup list.

Note: User custom fields are not migrated. In 1C-Bitrix, all user custom fields for any entity are stored in a single table. Attempting to migrate them may break other system functionality.

For “Transfer of users and orders”, General iT can perform integration, configuration and a final check after installation.

UPDATE HISTORY

What’s new

9 releases
1.4.2 (29.07.2026)Latest update

The limit of rows per export step has been increased to 1,000,000.

The percentage of progress for step-by-step archive packaging has been added.

1.3.0 (06.07.2026)

improved export of tables to archive;

improved progress display during archive creation;

improved validation when loading archive via URL;

redesigned demo mode;

improved interface.

1.0.7 (21.06.2026)

Security update:

export access is restricted to administrators and protected by session verification;

strict export parameter validation and temporary file isolation have been added;

archive upload has been switched to the secure 1C-Bitrix HTTP client with address, TLS, size, and format verification;

a protective index.php file returning a 404 response is created in the backup directory;

archive validation, temporary file cleanup, and interface localization have been improved.

1.0.6 (11.02.2026)

Minor updates for PHP 8 support

1.0.5 (13.08.2025)

Minor updates for PHP 8.4 support

YOUR PROJECT INFRASTRUCTURE

A home for your website

BEFORE YOU ORDER

Let’s go through the details.

What does the price cover?
The displayed price covers the solution itself. Platform licensing, installation and customisation are checked separately. If the page offers bundles, select the required option before submitting a request.
How do I check compatibility?
Compare the supported editions and solution version in the technical details with your project. Before installing on a live website, we recommend making a backup and checking the solution in a test environment.
Is there a trial?
The developer lists a trial of 10 days. The trial button opens the installer in your website control panel. Check the required features and compatibility before purchasing.
How much does this solution’s renewal cost?
The current renewal price is 1,450 ₽. Before you order, a manager will confirm the renewal period and whether it applies to your licence.
Can you help with implementation?
We can help install the module, check its settings and verify how it works in your project. Compatibility with other customisations and the scope of work are assessed before we begin.

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

Install solution

Enter a domain with or without https://. The installer will open in your website control panel in a new tab.

Solution screenshots

Solution screenshot