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LiveInform - Order Tracking (SMS, calls, E-mail)

MODULE FOR 1C-BITRIX

LiveInform - Order Tracking (SMS, calls, E-mail)

LiveInform - Order Tracking (SMS, calls, E-mail)

The LiveInform module tracks orders, automatically updates deal statuses, and notifies customers about shipment status via SMS, email, and automated calls. When shipping with cash on delivery, the system verifies the buyer against the Black List.

5.00/5 · 1 rating

1C-Bitrix Marketplace: 5/5 · 1 rating

Technical details

Published
19 May 2017
Updated
4 July 2023
Version
2.0.0
Installed
100–499 times
Compatible editions
First Site, Start, Standard, Small Business, Business, Corporate Portal, Enterprise
Responsive design
No
Composite support
No
Compatible with Sites24
No
Developer
LiveInform - Order Tracking (SMS, calls, E-mail)

What this solution does

The LiveInform module tracks orders, automatically updates deal statuses, and notifies customers about shipment status via SMS, email, and automated calls. When shipping with cash on delivery, the system verifies the buyer against the Black List.

Supported delivery services in Russia include Russian Post, EMS, CDEK, Boxberry, DPD, PickPoint, Hermes, IML, Shop-logistics, Shiptor, Yandex Delivery, PEK, TopDelivery, Grastin, Dalli Service, Glavpunkt, OnTime, Integral, Delivery Club, E-logistik, Vestovoy, and all services operating on the MeaSoft Courier Service 2008 platform.

In Kazakhstan, the system supports Kazpost and Qazaq Sapa Delivery (QSD). In Ukraine, integration is available with Nova Poshta, and in Belarus, with Belpochta.

The system regularly checks shipment status with the delivery service. Automated notifications follow your defined scenarios to remind customers to pick up their orders promptly. The module also automatically collects feedback: positive reviews are sent to the review form on Yandex.Market or another resource, while negative reviews are directed to you.

The module analyzes the customer's order history. If a pattern of frequent non-pickups is detected, the system recommends requesting prepayment and excludes the option of shipping via cash on delivery.

General iT can connect “LiveInform - Order Tracking (SMS, calls, E-mail)”, configure it and verify the integration with the existing website.

USER EXPERIENCE

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BEFORE YOU ORDER

Let’s go through the details.

Is installation free?
The solution itself is free. Installation, configuration and customisation services are agreed separately. A compatible platform and an appropriate platform licence are required.
How do I check compatibility?
Compare the supported editions and solution version in the technical details with your project. Before installing on a live website, we recommend making a backup and checking the solution in a test environment.
Can you help with implementation?
We can help install the module, check its settings and verify how it works in your project. Compatibility with other customisations and the scope of work are assessed before we begin.

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

Install solution

Enter a domain with or without https://. The installer will open in your website control panel in a new tab.

Solution screenshots

Solution screenshot