Intec.Cabinet - buyer's personal cabinet for an online store (B2B and B2C)

What this solution does

Intec.Cabinet is a customer personal cabinet module for online stores, supporting B2B and B2C clients. The solution provides a user-friendly interface for order and profile management. The module is compatible with any ready-made solutions on the 1C-Bitrix platform, starting from the Small Business edition.

If you encounter issues during the update process, review the instructions in the 'Installation' tab and follow the described steps before contacting technical support.

The Intec.Cabinet module provides a customer personal cabinet for online stores, supporting B2B and B2C scenarios. The solution is developed by INTEC for the 1C-Bitrix platform. This description includes details of a temporary promotion that is not part of the product's permanent functionality. The promotion applies only to solutions purchased in the current month and allows receiving one additional module for each purchased solution. Participation requires filling out a form or contacting a personal manager. Contact details and temporary offer conditions are excluded from the permanent product description.

The Intec.Cabinet module is a buyer's personal cabinet for an online store, adapted for B2B and B2C scenarios. The functionality includes managing customer accounts, viewing order history, and configuring personal data.

The main page of the personal cabinet displays complete order information, including item composition and shipping and payment statuses. Contact details for a personal manager, such as phone number, email, and messengers, are available to resolve issues promptly. Claims can be created and viewed directly on the order details page.

Order list

Displays the order list in a compact view. Filters by parameters are provided for quick order search. All core information is presented in a table format.

Detailed order card

Order information is displayed in convenient blocks grouped by priority. The complete history of the order's movement up to the shipment moment is available in a separate section.

The system supports customization of the individual detailed order page. In case of defects, incomplete shipments, or other issues, a complaint (claim) can be linked to the order.

From the order card, users can repeat the order, change the payment method after the order is placed, and pay for the order directly.

Internal Account

Users can top up their internal account balance and use the accumulated funds to pay for orders.

Order Profiles

This section is designed for creating and editing buyer profiles. The functionality allows placing orders on behalf of various legal and natural persons within a single account, supporting multi-regional operations.

The mobile version provides full interface adaptation to any screen resolution, enabling convenient order management from mobile devices.

The 'Claims' section includes a convenient filter for searching requests and clear visual indicators of their statuses.

Viewed Items section

A dedicated page for quickly ordering items that were previously viewed.

Order History

This section allows viewing information about completed orders.

Subscription for out-of-stock items. When an item becomes available, an automatic notification is sent to the user's registered email address.

The module provides integration with the Extranet functionality in Bitrix24. This allows clients to perform operations within the Bitrix24 system directly through the buyer's personal cabinet.

The Intec.Cabinet module is a buyer's personal account designed for online stores operating in B2B and B2C formats. Its functionality includes a section with special terms for partners.

Intec.Cabinet is a buyer's personal cabinet module for online stores supporting B2B and B2C scenarios. The solution is compatible with the 1C-Bitrix platform starting from the Small Business edition and can be installed on ready-made configurations.

The module features include multi-profile order management, internal invoice generation, order filtering by status and personal manager, and tools for handling complaints.

The main page of the personal cabinet displays detailed statistics in chart format, allowing comparison of metrics by employees, departments, or time periods. Full order information is available on a single page, including item composition, shipping status, and payment status.

Complaints can be created and viewed directly on the detailed order page, as well as in a comprehensive list covering all orders. For quick issue resolution, the personal manager's contact details are provided, including phone number, email, and messengers.

The order list section includes filters for fast searching by parameters: current, completed, cancelled, or show all records.

The order list is displayed compactly, with all key information presented in a table format. The detailed order card is structured by priority into convenient blocks. The complete order history up to the shipment moment is available in a separate section. Users can customize the individual order page by hiding unnecessary blocks and focusing on essential data. In cases of defects, incomplete shipments, or other issues, a complaint can be linked to the order. The order can be repeated directly from the card. After order creation, the payment method can be changed. If online payment is enabled, payment can be made directly from the order card. The personal internal account allows users to top up the balance on the site and use these funds for future orders. The order profiles section is designed for creating and editing buyer profiles, including placing orders for different legal and natural persons under a single set of credentials (multi-profile capability). Switching between companies is instantaneous. Companies can be copied to quickly create branches, and new organizations can be added directly from the personal account. A mobile version of the interface is available.

Intec.Cabinet is a customer personal cabinet module for online stores supporting B2B and B2C scenarios. The interface is fully responsive to any screen resolution and displays correctly on all types of mobile devices and monitors.

The 'Complaints' section features a convenient filter for searching inquiries and clear status indicators. The 'Viewed Products' section provides a dedicated page for quickly reordering previously viewed items. The 'Order History' function allows searching for information on completed orders.

A subscription feature for out-of-stock items is implemented: users receive an email notification as soon as the product becomes available.

The module integrates with the 'Bitrix24 Extranet' module, enabling clients to interact with Bitrix24 directly from the personal cabinet. This includes task management, client interaction, and document management.

Key module capabilities:

- Complete order information in a single interface

- Responsive mobile version

- Intuitive interface

- Convenient complaint management

- Integration with 1C and CRM systems

Intec.Cabinet is a ready-made module for customer personal accounts in online stores, supporting B2B and B2C scenarios. The solution is compatible with the 1C-Bitrix platform and can be installed on any ready-made products of this platform, starting from the Small Business edition. The module is integrated into the IntecUniverse solution ecosystem and is available for deployment on third-party developments.

Intec.Cabinet is a personal cabinet module for online stores, supporting B2B and B2C customer workflows. The solution is compatible with ready-made platforms based on 1C-Bitrix, starting from the Small Business edition.

General iT can install and configure this module and check how it works on your website.