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Working with users' abandoned carts

MODULE FOR 1C-BITRIX

DIGIMATIX

Working with users' abandoned carts

The Abandoned Carts module automates the management of orders that users did not complete. It allows for timely notification of customers about forgotten purchases and provides analytics to increase conversion rates.

5.00/5 · 1 rating

1C-Bitrix Marketplace: 5/5 · 1 rating

Technical details

Published
13 April 2019
Updated
12 October 2026
Version
1.3.0
Installed
50–99 times
Compatible editions
Small Business, Business
Responsive design
No
Composite support
No
Compatible with Sites24
No
Developer
DIGIMATIX

What this solution does

The Abandoned Carts module automates the management of orders that users did not complete. It allows for timely notification of customers about forgotten purchases and provides analytics to increase conversion rates.

The system analyzes all incomplete sessions and generates reports on two key metrics: the total number of carts without a completed order and the count of anonymous carts created by unauthenticated visitors. These data points help identify reasons for purchase abandonment and enable the timely sending of motivational reminders.

The functionality includes flexible email notification settings, offering both standard templates and the ability to customize messages to match the store's design with personalization. Additionally, the module supports the automatic deletion of old incomplete carts based on defined rules, which maintains database cleanliness and optimizes system performance.

The 'Working with User Abandoned Carts' module is designed for the Small Business edition. It provides statistics display for forgotten carts and allows viewing the full list of all carts within this edition. The solution is configured quickly and easily without requiring complex technical knowledge. The module features an intuitive interface.

If “Working with users' abandoned carts” fits the task, General iT can install the module, configure it and verify the result in the project.

UPDATE HISTORY

What’s new

2 releases
1.3.0 (12.10.2026)Latest update

Agent added for automatic processing of abandoned user carts: sending emails to owners and clearing carts on schedule

A "Agent Settings" tab has been added in the module settings with the same parameters as for manual email sending and cart clearing

Added creation and deletion of the agent from module settings with validation of filled settings, display of agent status, date and result of the last run, and manual agent launch

Added check for the existence of a notification email template and its creation from module settings

Added selection of an email template if multiple exist: emails are sent only using the selected template

When the module is deleted, its agent is also deleted

1.2.8 (08.10.2026)

Vulnerabilities fixed: module permission checks on cart deletion and mailing pages, CSRF protection, site access verification during cart deletion, and output escaping in the cart list

The license key is no longer transmitted during module installation or removal

Compatibility with PHP 8.2 and above

Fixed functionality of the "Only for N days" parameter and accounting for recently sent emails

USER EXPERIENCE

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BEFORE YOU ORDER

Let’s go through the details.

What does the price cover?
The displayed price covers the solution itself. Platform licensing, installation and customisation are checked separately. If the page offers bundles, select the required option before submitting a request.
How do I check compatibility?
Compare the supported editions and solution version in the technical details with your project. Before installing on a live website, we recommend making a backup and checking the solution in a test environment.
How much does this solution’s renewal cost?
The current renewal price is 2,995 ₽. Before you order, a manager will confirm the renewal period and whether it applies to your licence.
Can you help with implementation?
We can help install the module, check its settings and verify how it works in your project. Compatibility with other customisations and the scope of work are assessed before we begin.

GENERAL iT

Let’s discuss your project

Получатель: ООО «Дженерал Ай Ти Рус»

1C-BITRIX

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Solution screenshots

Solution screenshot