What this solution does
The PUSK: Chat Management module is designed to organize and optimize employee chats in Bitrix24. With active use of the platform, users accumulate numerous conversations, many of which become outdated—for instance, after an employee leaves or a specific event concludes. The standard Bitrix24 version lacks a tool for permanently deleting chats, allowing only their hiding. This results in the accumulation of irrelevant conversations and increased storage usage.
The module enables viewing all employee chats, including personal and group conversations. It offers flexible filtering by author, participants, file size, and message count. Users can clear chat history up to a specified date or perform complete chat deletion. Scheduled tasks can be configured for automatic cleanup using all available filter parameters. The tool supports clearing the general chat, deleting chats associated with projects, and filtering by former employees.
The Chat Management module maintains the relevance of chat history. It allows clearing chats of former employees, setting retention periods for messages, and providing data for internal security incident investigations.
To prevent system overload, all deletion tasks are queued for processing. A background agent executes these tasks at a configured interval. By default, 500 messages are cleared every 60 seconds.
The license includes one year of use from the purchase date. Continued use requires an annual renewal at 50% of the current product price. Renewal provides access to updates and new features, ensures compatibility with Bitrix24 updates, and includes technical support from the developer.
General iT can install and configure this module and check how it works on your website.